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I have acd telephones which have a private dn on key 3 and phantom on key 4. When you call outside of the pbx the CLID comes up correct from the primary dn but when you call outside of the pbx on the phantom line it reports out another number. ex. KEY 00 ACD 5479 0 8184 01 NRD 02 02...

I tried adding the NIA and the LPK 3 and I was able to pick up the handset and get dialtone on key 3 and also answer the ringing line by picking up the handset but now it won't let me log in to the acd.

I have an acd telephone that the customer has a private dn on key 3 and rollover on key 4. Is there a way to set it up so when the customer is not logged in when they pick up the handset they will get dial tone off of key 3 and when key 3 is ringing, set it up so that when they pick up the...

I have a meridian option 81. I have a 5 dn hunt group that when you call one of those dn's the calls roll around to each phone. The problem is I have some other dn's that hunt and forward to different telephones in the 5 phone hunt group but it will not roll passed the second dn in that hunt...

If I move the dumb terminal over where the telnet device is should it work or is there some configuration that I have to do.

I can't print it now, I have left the site and I can't telnet in so I will have to do it another time.

no, the tty why is showing enl

I have a uds10 telnet device connected to an option 81 that is not working. It is set up on tty 12. I have went into ld 37 to try and disable and enable tty12 but it will not let me do it. Am I doing something wrong?

Thanks bigindian65, you hit it on your second comment.

You are telling me to print my tn's but that is the whole question. I don't know what tn's are fdn'd and hunting to this certain dn. I need a place to start.

I have been asked to get a list of dn's that fdn and hunt to a certain dn. How can I do that? I have tried to find it in ld 81 but have been unsuccessful.

I have been asked to get a list of phones that fdn and hunt to a certain number. How can I get that information? I can't seem to find it in ld 81.

An 8X24 Keyswitch doesn't use trunk cards. I found it, its an CLID interface module (NT8B88FB). It connects to one digital port like an ata module.

What do I need to do Caller ID on an 8X24

The 1fb pool that I was trying to make an outbound transfer on a ccr tree all the lines were set for unsupervised. When I changed them to supervised it started working.

Thanks guys for all your help. It ended up being line supervision.

I have recently installed call pilot on a norstar MICS with 7.0 software. I have set up a CCR tree and on my option 1 I am doing a external transfer. When you call the system and hit option 1 the system acts like that it is going to dial out and then it comes back with the message "The route...

Thanks NTL555....didn't have doc's...gotta order a call pilot and needed to know if I needed to upgrade the key system also.

What is the latest version of Software in the MICS that CallPilot 100/150 Rls.2.0 will work with.

I'm installing a PRI for the first time and I'm using a dual PRI card. It has loop 20 working on it and we are going to use loop 21. I am looking for a DCH cable to cable J6 to an MSDL card. I have programmed the loop 21. What is my next step from here? I know I need to program the DCH but...