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  1. ctaylor777

    Delayed ring to voice mail pro Auto-Atendant

    thread940-1596066 Does anyone know how to setup delayed ringing to auto-attendant on voice mail pro installed on a 9.0 IP Office. Tried the above thread suggestion and still will not work.
  2. ctaylor777

    Nortel I2004 with 2 KEM's

    I am having problems with I2004 phones with (2) KEM's attached. User will have to reboot the phone several times a day because the phone & KEM's freeze up or the KEM's lose the appearances on it's buttons. We've tried to add power supplies to these phones as well since they were using POE but...
  3. ctaylor777

    BCM 400 with 1120e with KEM that keep going down

    I have the same problem with I2004 phones with (2) KEM's attached. User will have to reboot the phone several times a day because the phone & KEM freezes up or the KEM loses the appearances on it's buttons. This is on BCM 4.0 systems with all of the latest patches installed. Any help would be...
  4. ctaylor777

    New Firmware for I2002, I2004 Phones

    I have installed a patch at several of our locations with 4.0 BCM's and the patch has installed new firmware on our I2002, I2004 phones. The firmware in question is 0604DAX. My question is does anyone have any suggestions to what the best settings might be for the new firmware? There is alot of...
  5. ctaylor777

    1140e

    Uncheck auto-assign DN's and blank out the "global password" setting. It does the same thing on I2004 phones...
  6. ctaylor777

    Hunt Group Ring Pattern??????

    I assigned the patterns in hunt group programmming.....We have some systems with 3.6 but I haven't been able to see if this particular setup would work right on the 3.6....
  7. ctaylor777

    Hunt Group Ring Pattern??????

    I have a client with a BCM 400 3.7 w/ CallPilot 37.00.87.22.....I'm having a problem with getting each hunt group to ring with a distinctive ring.....All lines are answered by the auto-attendant.....When the call comes in and the caller presses 1, 2 or 3 to go to the different hunt groups they...
  8. ctaylor777

    BCM 400(3.7) Problem

    I have installed (2) BCM 400's with 3.7.....We are having a problem with these (2)......On (3) different occasions both sites have had (2) of their analog trunks lock up......The user will call me because they notice a couple of lines in use with no one on them.....When I log into the BCM...
  9. ctaylor777

    Call Forwarding

    I am new to Nortel products so I was hoping someone could help me out with a problem I'm having with a BCM 400(3.6). The phones that are set to ring will follow the set forward on no answer and busy to voice mail for outside calls as well as internal calls. The office just wants the ringing...
  10. ctaylor777

    Logging in to BCM from remote location.

    You might have a proxy...try disabling it under LAN settings...
  11. ctaylor777

    BCM Remote Backup

    What was the setting you changed? I'm having problems with my remote backup.

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