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Hunt Group Ring Pattern??????

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ctaylor777

Technical User
Apr 16, 2003
11
US
I have a client with a BCM 400 3.7 w/ CallPilot 37.00.87.22.....I'm having a problem with getting each hunt group to ring with a distinctive ring.....All lines are answered by the auto-attendant.....When the call comes in and the caller presses 1, 2 or 3 to go to the different hunt groups they are just ringing with the default ring......I have set each hunt group to have their own ring pattern thru the unified manager programming......I didn't know if I'm missing a setting or if the hunt groups won't follow their programmed ring pattern thru the voice mail........When I call the hunt groups thru the phone they ring with the distinctive ring pattern.....Any help would be appreciated....Thanks.
 
I set up a test of your setup and calls transferred from my Calling Tree (off Auto Attendant) still ring with the same distinctive ring setup for my hunt groups.
Where did you assign the distinctive ring? in hunt group programming? If so then I don't know what is going on.
The only difference is I am running 3.5 software.
 
I assigned the patterns in hunt group programmming.....We have some systems with 3.6 but I haven't been able to see if this particular setup would work right on the 3.6....
 
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