I have a customer that we just upgraded their MICS to 7.1, and installed a PRI. They told me at lunch they want to be able to limit the amount of call comming in to only 2-3 total calls at once and still have a live person answer. We already had their main number put into a smaller trunk group...
I have no choice. This is the only way we can do it. Thanks for your input. I know I replaced a hard drive one time and I was able to restore it. I do not know if it was a different revision of software or not.
If I backup from a NAM 8 port fiber channel 4.0 and replace it with a NAM 8 port fiber channnel 4.1 will I be able to restore the 4.0 backup? Thanks for any help!!!
I hate to sound like an idiot, but I feel like one. I have to upgrade a NAM from 4.0 to 4.1 and need the procededures. I have been searching around with no luck and I am getting short on time. Any healp would be greatly appreciated. I have not done this for abou 5 years and have forgot.
I have a question. On a 515E ver 6.3 can You set up two different subnets on the WAN. For example if the ISP is providing you a /29 and a /30 to the same interface?
We have a new customer that has MICS 4.1. They want to put in a PRI. It has been a couple of years since I put in a PRI into a nortstar. Isn't their issues with dropped calles on that software releas? What should I upgrade to if needed. Thank you!!!
Thanks for the reply. I was able to get it restored this morning. What I was wondering on the paging is can you page thru the phones and a trunk port at the same time.
Thaks
I rarely ever have to work on a Magix so please excuse me for sounding stupid. I had just recently removed a PRI from a system. The guy from tech support told me to remove the card and renumber the system and that would take care of it. The only thing I did not realise is that it killed the...
What is the easiest way to unprogram and remove a PRI. I have a Magix with 2 PRI's the second one that I want to remove is in its own trunk group and is accessed differently than just the normal dial 9. Any help would be greatly appreciated. Thanks in advance!!!
Thanks,
I finally found out the problem. It was a permissions issue. I installed Office to a different drive and I had to give access to the program files folder and it worked. Thanks for the input.
I am in app mode as far as I can tell. I set up a liscense server and can get up to 5 people in. I thought 2003 TS would automatically pause itself when installing an application like office. I have not had to take it out of ts mode before on 2003 server. Even when you open up wordpad a MSI...
I have installed office on terminal server 2003 before with no problems. This time I am not able to open excel or word without an MSI installer popping up and then it telling me I nned to be an administrator to run. Other apps work. It does run fine as an administrator. I added the user into...
We hada customer open a trouble that they have never been able to transfer a call more than 1 time. They say that after they transfer the call 1 time the person can not transfer it again. Any Ideas. I have not been able to go over yet and try it myself. Any help would be greatly appreciated.
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