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Thank you for all of your help and suggestions! I went and deleted the voice mail and added it back in again. We had a power outage that made the phones go dead a little while back , so maybe since this was the last phone I programmed, it must have done something to it. Everything is working...

I went to the phone and did F806 and it just said "static time on" then went to display the time. I also did it the other way F#806 and it said "static time off" and went to display the time. I'm still not sure the purpose of theis function. We have our time on the display of all our phones...

I don't really know about feature 806 and how it correlates with the voice mail. Could you please explain? Thank you.

The previous employee had no problem with the box. She always received her "msg waiting" notification. I deleted the box then added it as a user mailbox (which it was before). I'm pretty sure that I didn't enter it as a guest mailbox. We seldom use guest boxes and it is a different way of...

I tried another class of service. Class of Service really doesn't have anything to do with the message notification except if it is off-premise, which we do not use.

I have the Norstar Voice Mail ICS 4.0 system. The "message waiting" is not showing up on someone's phone. I thought maybe when the phone's voice mail box was added ,I answered "No" for when the "msg waiting?" part came up. I went back under Feature 983 to change it, but that part never came...

That worked! Thanks for all your help!

Thank you for the information. I realized the problem was unused mailboxes. I just need to find out what the maibox numbers are to delete them. Is there an easy way to find this out or do I just put in the extensions one by one to see what name comes up?

Whenever someone new comes to the company, I delete the old mailbox of the previous employee. I then add the new voice mailbox and initialize it. I had someone call this week-end and listen to the company directory. He said there were a lot of names that he did not know who they were...

Thanks to everyone!!!! I have sucessfully programmed call park on the phone! Thanks for all your tips! You're the best!

I went under "Set Lock" and that particular phone had set lock:None on the display. That was a good suggestion, but wasn't the problem. Any other suggestions?

I have the Norstar Voice Mail Modular ICS 4.0. I have been asked to set up call park (feature 74) on several new phones that were added to the system. They have other features like page,transfer, etc. programmed already on the buttons. I took a line on one of the phones that had a conference...

It is the Modular ICS 4.0.

I have the Norstar Voice Mail 4.0. I have been having problems reconnecting a voice mailbox to the A.A in the evening. When someone calls, the answering machine comes on and tells them to dial the extension. But when they dial, the voice comes back on saying "There's no one...