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Dear Carr, YOU DID IT!!!!! YES......I'M YELLING!!! However you managed to figure it out from the confused and convoluted collection of clues I provided i wish I knew but nonetheless there it is....the solution. You are a genuis. Thank you so very much....now, after nearly 2 weeks of very limited...

Dear Carr, As an addendum to my last posting here is ...perhaps...another hint. I just tried to load a program called Quicken and when the setup was nearly complete I recieved EXACTLY the same message as above in a box entitled Unhandled Exception...the message being.."error number...

Dear Carr, I tried to do as you suggested and go to Tool > Internet Options > Settings > View Objects and select both Java entries and remove them but I encountered a problem. I recieved this message when I tried to remove them..."there is not enough information avaiolable to completly...

Dear Carr, I have installed and regularly run AdAware 6.0....so far it has managed to catch quite a number of 'Software trash'. I have had no problems in the past which might make me think it was the problem and if fact have been running the new version since it came out. As I said, the problem...

To Carr, Please don't excuse yourself...I was not entirely clear about either my system or my problem. I will tell you of the results of running regsvr32 shdoc401.dll first. I recieved the following message..."Dll register server in shdoc401.dll succeeded." In answer to the first...

To CARR, I did as you suggested and ran regsvr32.exe shell32.dll as you indicated and recieved the following message...." Shell32 dll was loaded but the dll register server entry point was not found. Dll register server may not be exported or a corrupt version of shell32.dll may be...

In answer to the questions, please excuse my lack of completeness in my question. My OS is windows 98 second edition In answer to the second suggestion from CARRR assuming he meant to enter it as one complete line as thus....regsrvr32.exe shell32.dll......the answer from the confuser was as...

Hi everyone, I'm delighted to find such a great site. I have been 'lurking' for a little while and love the compact and exact nature of both question and reply. I recently downloaded Jave from Sun Microsystems at the reccomendation of a particular site which said the chat applet could not work...