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  1. Nortech1

    CS1000 TM3 Setup Guide

    System Terminal. You will need the PBX password (admin1/0000). TM is manufacturer (Avaya) discontinued.
  2. Nortech1

    music on hold

    You need to be in LD 32 (or 20 cause they are linked) NOT 37
  3. Nortech1

    CS1000 TM3 Setup Guide

    Navigator? It should use the same user/password as the PC login (LDAP). I have the set-up guide information. Have you ran the ConfigWin2003SA.VBS??
  4. Nortech1

    music on hold

    Hi, Stat card 12 0 0 0. There should be a MIRAN GUI access as well. There is usually a DID set up to login. You can check the music channel that way (Channel 0 or 1). If there is no DID set, You can add a quick ACD and NCFW to the ACOD 0192.
  5. Nortech1

    Assistance with PRI

    Hi, When you set up a PRI in an option 11,there is a variety of equipment that you can use. If you already have the hardware, post the part numbers. You will need D Channel programming as well If you use a TMDI card, you should be set. If you use the older DTI/PRI card (NTAK09XX) You will need...
  6. Nortech1

    music on hold

    Hi PBXbabby, You need to change the RDB that you use for your in/outbound calls. If you are using a PRI and it was on route 1, you need to chg RDB 1 MUS = YES MRT=100. ~Nortech1
  7. Nortech1

    CS1000 TM3 Setup Guide

    Hi, I worked on a problem like this in the past . The administrator was not adding the word "admin" at the end of the TM Web address (HTTP://137.135.128.150/admin).
  8. Nortech1

    Making an outgoing call on a specific PRI pipe.

    Hi, Did you try just using the ACOD for the route? ~Nortech1
  9. Nortech1

    CS1000 TM3 Setup Guide

    I have the installation Manuals and the patches. What is the log in console you are referring to? Nortech1
  10. Nortech1

    TM 4 cannot open costing configuration.

    Hi NoDal, Thanks for the reply. I have it enabled. I am thinking that the Windows OS is where the problem may reside. I am having a replacement server sent to site to see if it will work on another PC. ~Nortech1
  11. Nortech1

    TM 4 cannot open costing configuration.

    Hi, Have a site where admin cannot open costing configuration or call database in Telecom Billing. Collection and Costing run fine. Repaired and compacted database, Uninstalled and re-installed TM, no change. Uninstalled Java and Tomcat, re installed TM and checked. Java 6.11 and Tomcat 5.5...
  12. Nortech1

    BCM 50 R3 Stuck in reset mode

    Thanks for the reply. * gigs is a bit much. I could set up an FTP site.... Avaya has the image in several downloads, but I no longer have the access rights....Anyone have the multi file image? I was able to back up the multi image hard drive, but I am not sure which image is R3.
  13. Nortech1

    BCM 50 R3 Stuck in reset mode

    Thanks for the reply. Already returned the multi image HD ($400.00). Can any one get a copy of the BCM50 RLS 3 Acronis image to me? (Firebirdscrambler)???
  14. Nortech1

    Press 9 For Outside Line (Line Pool Access)

    How are you connected to the LEC? (T-1 or analog). Depending on how it was configured prior to the crash, it may have been programmed for line pool access and now it is configured in routing. Check to see which one is programmed. Nortech1
  15. Nortech1

    Converting PRI from NFAS to FAS

    Hi, You may need to remove them. If you try and remove the DLOP you may get an error that it cannot be removed because it is assigned to the clocking. If so, just go to LD 73 and print the current configuration. REQ prt TYPE ddb CC0 1 PREF CC0 1 SREF CC0 FREE RUN TRSH 00 RALM 128 BIPC...
  16. Nortech1

    Paging an IP Phone

    Hi Ford150, What system are you working on (BCM/Succession)? What RLS.? Usually the Valcom product is used for external page features , while paging over the sets is a system feature(Norstar and BCM). If that is the case I do not remember any settings that will allow set paging on a set in...
  17. Nortech1

    How can I restore the Element Manager link on the UCM elements page?

    Hi abctech, So, you were in the UCM under ELEMENTS and deleted the link? Then the confirmation page popped up and asked to confirm deletion? If so, you will need to ADD it back. Figure 12 – After the Manual Removal of the Elements • Roles and Permissions Remain: Current uninstaller doesn’t...
  18. Nortech1

    BCM 450 R1 PASSWORD RESET?

    What happened to the password? I had a site where they set up password expiration on all accounts (for the same day). I was able to log in via telephone and set the date back. I was then able to use the old passwords and change them through E manager. Have you tried to log in via telephone? If...
  19. Nortech1

    BCM 50 R3 Stuck in reset mode

    It looks like the system is trying to complete the reset mode level 2. When I installed the multi image hard drive, I never get the chance to log in via PUTTY to select the load OS option. The BCM 50 appears to be trying to complete the reset and is not recognizing the multi OS HD. Antone else...
  20. Nortech1

    BCM 50 R3 Stuck in reset mode

    Hi Curlycord, Thanks for the reply. I have the manuals and have tried the factory reset. Both LED's are : Solid red then both flashing red. ( I did notice that when I tried the new multi image disk the LED's both solid RED then both flashing red then flashing amber then flashing red, the reset...

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