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I tried something similar or maybe the same thing. I exported the entire system configuration file then copied into the full name field the names that should be there. It crashed when I tried to do this. I thought it might have been my names maybe there were bad characters or to many spaces. I...

Anyone tried it? Here's what I have found so far User import's do not populate the full name field automaticly. I tried to export a full configuration then went and copy and pasted my names into the full name field when I did that the Manager application hung. If anyone has some time to try...

believe it or not. We disabled direct media path and enabled fast start. Seemed to fix the problem.

This IP phone can make calls recieve calls but doesn't get any dial tone nor does it recieve ring when a call is placed from the set. silence is all you hear until the far end person being called answers the phone.

If anyone runnins into this problem. the sollutions is to stop the delta server service on the machine running delta server. Then run the switch wizard again. It should let you complete the wizard then you can restart the delta server service. All should be good!

changed the directory\file name to \\ccc\smdr_out\smdr.csv and got unable to rename file from the switch wizard.

I have a site with CCC the delta server is installed on the CCC server. Im trying to get ECAS to pull from that delta server. Im using the following directory in ECAS thru the switch wizard. \\CCC\C$\Program Files\Avaya\IP Office\CCC\DeltaServer\smdr_out\smdr.csv I have verified that the file...

Not trying to beat a dead horse but I still don't understand why you wouldn't want to use the 3.2 app to administer previous versions. Is it not truly backwards compatible? And as far as the upgrades are concerned it's not changing configs, i don't see why it would hose a config.

I don,t program everything under 3.2 with 3.2 because it will change things you don,t want but use it to check if there are problems in a config." What will it change? i could see how it may open sectors in memory that don't exist in 2.1 but those fields should be blank and shouldn't upset the...

Jmaie, We have done upgrades to lower firmware versiones ie. 2.1 3.1 via the 3.2 manager App but not with a machine running multiple versions of Manager this was are first one and it didn't go that well as you can see. After everything went south during my first series of upgrades. This...

hmmm now I'm stumped then. Becasue it was a brand new out of the box 406V2 that once the upgrade failed I figured it couldn't hurt to default it via the manager App

Note to self. If you were one of those folks who have two versions of Manager on your Machine. That's a big NO NO. Here's the weird thing the box hung at the reboot stage. After the upgrade started. I closed my 3.2 version of manager and launch my 2.1 version of manager and with out even...

Keep getting upgrade failed.

Thanks for the update if anyone knows the exact build that resolves this I'd appreciate it greatly

Did I miss this one? Is this a known issue. Just upgraded two systems in the last week that had IP Phones. When they call out to the PSTN they can't pass DTMF to the far end. For instance if a caller calls from an IP Set to an outside auto attendant it will not send the DTMF. Anyone??

If you are running this off of anolog quad trunk card see if you can find the older version of the cards they are far less sensitive. We have had several issues as of late in channel bank situations. The trunk works fine from a but-set but the IP office will not brake dial tone and some times...

did you import the old call flows and save and make live?

Not sure if we should upgrade to 3.1 65 or go right to 3.2. Does any one have a known issue list on 3.2?

The server was and is directly connected to the IP Office and was during these issues. I have defaulted the switch thru the DTE and reinstalled the Admin suite and I'm not having any problems yet. I tried to make it happen by pulling config and then meging over and over again and couldn't. Avaya...

also getting error 7, most likely as I was trying different configurations...