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  1. SpareTek

    Softconsole Issue

    Is the message coming from Softconsole or Windows. Do they have old console, eblf, or Phone Manager Pro installed on same PC, or eblf anywhere else on the system?
  2. SpareTek

    ISDN Data Link Betwee two sites

    On the PPP tab of the Service, Chap response interval is blank; that is the only field I see referencing PAP or CHAP. I also did not check use encrypted password. My setup follows the faq close, but I added a shortcode to match the telephone number on the service tab to make it dial on the...
  3. SpareTek

    ISDN Data Link Betwee two sites

    I am trying to establish a data link over a point to point isdn QSIG line betwee two IP Offices. Voice is working ok over the line. When I ping site a to site b monitor at site A is indicating my password does not match even though all the passwords are the same. Any ideas? Monitor follows...
  4. SpareTek

    Fax Server

    I use this method: Incoming call route: did any short code 222 *222 Shortcode telephone# Function *222 199D222 DailExtn 199 is hunt group of fax ports, when one answers the IP Office then dials 222 which is the origianl did #
  5. SpareTek

    IPO ATM4 & 16 CO Trunks don't clear down (Disconnect)

    On the line form/ analog tab make sure "disconnect clear" has a check next to enable. The default is not checked. When it is not checked the trunk will not clear down!
  6. SpareTek

    Voicemail

    Use a condition action and test the time of day in vm pro or set a user condition in vmpro
  7. SpareTek

    IPOffice TCP and UDP ports throuh a firewall

    I opened up ports 0 - 65535 on both UDP and TCP on my Adtran Netvanta router and still cannot get an IP Softphone to work. I can move my internet access from the Adtran over to the IPOffice WAN port and it will work, but once I move it to a different router on my LAN it stops, despite opening...
  8. SpareTek

    412 Loosing Connection to Expansion Modules

    Avaya just posted 1.3(32) on support.avaya.com. Make sure all your modules are upgraded to that version.

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