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I had 4 digital ports that I wanted to set up as phantoms so user's DID calls would still get VM notifying callers they changed office locations to another city. I initialized ports and then unplugged phones. Then i called from outside line to test and calls went to that ext's VM box on first...

I need some pointers. What are common problems associated with configuring a DTI card for a supertrunk?

Is there a way to do call accounting on a CICS via a CTA and run software on a desktop? I thought I had seen a program called tele-series or something? If so what software versions is it compatible with and where can I buy it?

Turns out dti card was dropping random calls, not just the third call. Power reset norstar, disabled and then re-enabled dti card. Works fine now. next time step 1 in troubleshooting- power reset. Who would have thought?

Can I make Caller ID appear on all sets rahter than just one?

I needed to use 9.1 nru. The version I was using was not compatable. Thanks

Ok, this is in regards to my previous thread "pri line 1352 get busy on third call. There are 5 dids that need to be answered by the decisif pc. This pc is connected to the mics via 8 ports,602-608. 607 is for "maint" and 608 is connects to a nortel CTA100 to the pc for...

Where can I download map files for backing up different version mics?

curly cord, your idea sounds like it might work. I will try it and get back to you in a couple days. thanks a million

The system is mics 4.0 and there is no nam connected. the IVR runs on a pc connected to the system via a CTA100.

Jerry, The target line rings on a dn which is picked up by the IVR.There is no set attached. The IVR has a CTA100 and then from the IVR pc there is an octopus cable which patches to 7 station ports. Keep in mind however that we have 5 (800) toll free numbers and each toll free number points to...

Curlycord, 1352 is a DID and 23 channels are available on the PRI.Some how I need to let 1352, when busy hunt to another port to be picked up by the IVR. Any Ideas?

Ivr answers calls on 1352. calls 1&2 get answered and then 3rd gets busy. Do I modify hunts groups or do I set up a dn to get overflow calls and then forward to ivr dn's?

I need to inventory a MICS with 2 t1 cards. One card is for incoming lines and 1 is for outdial. I need to know which line targets to which DNs and how many are available. For expansion?