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You got me going in the right direction and here is what I did. The simplest thing for me to do after looking at all of the information given to me was to change the route pattern that existed. I changed the trunk group to group 1 and deleted 3 digits and inserted the 1412269 and all worked...

Here's a good one. Have a Definity Version 4 I believe, it's old, I know that. So it's not feature rich. Switch currently has DCS but changed the far end to IP telephone and the Quality of Service on the trunks is horrible. They want to be able to dial a 4 digit extension located at the...

Something has to be done on the trunk group screen also, to tell the PBX what the Call Block ID Feature Code is to the Central Office, So that when you dial the Feature Access Code on the PBX to activate this feature, it in turn sends/inserts *67 or *82 to the Central Office as part of the...

Have a customer that states calls are being cutoff in the middle of messages. Has anyone ever experienced this and know of a reason or a cure? I haven't been able to find out if they re-listen to them and the entire message is intact. I do know that they are not calling in from cellular...

What small Nec system will the DTerm Series ii phones run on? I am sure they had a smaller version of the Neax 2400 that these phones came from.

I know from past experience that there were dip switches on the bottom of the 7444 that had to be set in order for the display to work correctly. I didn't know that this would support the 7444 also, that is GREAT news. I will work on getting some of those now too. I found the 7406's on Ebay...

I started out with a Horizon system, and loved it, and am thinking about reviving the one in the basement. had it in my old house for 11 years and NEVER had a problem, a complete and total TANK, indestructible.... liked the fact that you picked up and dial an extension or dialed 9 to get an...

I have found out that the Merlin II will support 7406 sets with a 008D Digital Card, have already procured a Merlin II processor backplane and power supply for free, as well as gotten 8 7406 sets. Plan on combining existing Merlin sets that I have onto another card 408 Is there someone out...

I am not using ARS and this system is set up as square, not pooled. This results in the dial code being 88 for single line phones to access lines that they are assigned access to. Should I just bite the bullet and enable ARS? I don't really care for the delay with the ARS and also not getting...

88 is my dial code for an outside line. There is a part in the manual that describes the dial codes for the buttons on the phone if your are using an OPTI/BTMI, however, none of these work either. FM5