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  1. matahari

    Seagate Info 7.5 on Windows Server 2003 sp2

    We have Seagate Info APS 7.5 running on Windows Server 2003. It was working fine until we applied Win2003 sp2 over the weekend. After that, the reports will not export/convert to PDF format: Error detected by export DLL. Has any had this problem and any solution to this? Thanks.
  2. matahari

    Adobe Acrobat 6.0 Standard on Windows 2003 Terminal Server

    I'm trying to run Adobe on a terminal server. Every time someone tries to create a PDF file they get an error message: "Adobe PDF printer failed to create the PDF file" I have deleted and reloaded Adobe, re-booted the server and I cannot get rid of the problem. I am on Adobe 6.0 with...
  3. matahari

    Unable to load or initialize the pdh.dll performance DLL

    Seagate Info 7.5 This has happened to me twice. Several scheduled reports that were scheduled to run overnight did not run and just hung. I had to restart the Info APS and related services on the APS Server. I checked the Event log and could not only find this in the Event Log: Source...
  4. matahari

    Changing Administrator password

    Jakess, have you tried the utility yet? Did it work for you? Please let me know cos I am also looking into using an administrator password utility that would run automatically on all our servers.
  5. matahari

    Unable to logoff

    Oh, I found it! Close the report. In the Crystal Report Designer > go to File (menu) > Log on/off server.
  6. matahari

    Unable to logoff

    I'm using Crystal Report Designer version 8. After modifying an existing report, I tried to log off my current connection to the database server. When I try to log off the server under "current connections" I get the following message: "Unable to log off. The server is still in use by some...
  7. matahari

    Finding the maximum from a distinct count

    That's AWESOME!! With a little tweaking, I got what I needed! **BOWING DOWN BEFORE synapsevampire** Thank you TONZ! ~matahari~
  8. matahari

    Finding the maximum from a distinct count

    Using: Crystal Designer 8 DB: SQL2K I need to sum quantity amount based on the maximum distinct count of items within a grouping. Example: GroupHeader#1 Part Produced: ABC123 GroupHeader#2 PartUsed ProductionNo PartUsed Qty Produced 1 MA111 500 2...
  9. matahari

    Info 7.5 and Sharepoint Portal 2003

    We have a Info Desktop 7.5 and have recently created a Sharepoint Portal server 2003 to store the reports for viewing (intranet). However, the problem is, eventhough I mapped the virtual drive in the Destination section of the scheduled report, the report is not stored in the sharepoint virtual...
  10. matahari

    Info 7.5 and Sharepoint Portal 2003

    We have a Info Desktop 7.5 and have recently created a Sharepoint Portal server 2003 to store the reports for viewing (intranet). However, the problem is, eventhough I mapped the virtual drive in the Destination section of the scheduled report, the report is not stored in the sharepoint virtual...
  11. matahari

    How to modify a schedule for a recurring event

    I am running Info Desktop 7.5 I have several recurring events that are set to run monthly but usually the date is not specific (x day of the month). My question: Is there a way of modifying the recurring event without having to re-schedule an instance? When I right click on the recurring...
  12. matahari

    Excel 2002 prompts for copy or overwrite when no other user in file

    I looked in the Tools > Share Workbook and the box was unchecked. ??? Does anyone have any ideas why I'm getting this message when no one else is/was in the file?
  13. matahari

    Blank reports in Info Viewer 7.5

    I've designed a crystal report in crystal 8.0 designer and it displays records based on the parameters. When I schedule the same report (with correct parameters) in Info Desktop (version 7.5) the report is blank. I cannot seem to figure out why this is happening. I thought it might be an...
  14. matahari

    ERA 7.0 with Office XP

    What version of Platinum are u using?
  15. matahari

    Epicor vs Crystal Report

    Wonay, It will involve knowledge in T-SQL programming (if you are using SQL server) for complex reports and Crystal Report designing. There is a forum here that covers SQL and Crystal Reports.
  16. matahari

    Problem creating a new user

    Please ignore this problem. I finally figured out that I did not set the permissions within the Distribution and Manufacturing module. It's just one of those days.... :-)
  17. matahari

    Problem creating a new user

    This is the first time I've seen this problem. I created a new user in Platinum 7.0 and gave the user access to Distribution and Manufacturing module. The user logged into Platinum > System Manager module popped up > When the user tried to access Distribution and Manufacturing module, an error...
  18. matahari

    Epicor vs Crystal Report

    Yes, we are using crystal to design reports to meet our requirements and not depend on Platinum's reports.
  19. matahari

    Accounts Payable Remit - To column

    I am running version 7.0b and am looking for the Remit-To column that i need to extract the records from. However, I cannot find the table that has the 'remit-to' column. Thanks.
  20. matahari

    Anyone Running 7.1/7.2???

    Does anyone have the 7.2 release notes? If so can you please give me a URL where it can be downloaded? Thanks.

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