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We are having some difficulty browsing to our sharepoint portal server either by web address or unc path. It seems to work ok for local subnet users. From any other subnet on the WAN it seems to have trouble. We seem to be able to ping it ok. The dns records are appear to be correct. Coming in...

Emails sent via outlook in japanese to japan are coming out as ??? when they are received. This is happening to all recipients in japan. I have read somewhere about installing IME, but surly this will only apply to windows 9x/me users who are using OE? Windows 2000 sp3 Office 2000 osr-1 (with...

Some Emails recieved with word attachments open the system32 folder. When you try to "save as" it pops up with operation failed. Also forward the email on, the same error appears. We are currently running citrix with exchange 2000 sp3 and office 2000 sr-1.

we are running citrix xpe fr2 windows 2k sp2 office 2k sp3, I am having an issue with 1 user printing from outlook which takes 30-40 seconds before the print job gets to the printer all other apps print straight away. Any Ideas?

We can receive emails fine but all messages in the outbound queue just sit there until i force the connection. Any idea's?

One of the users on my network has recently passed there old laptop onto another user. The new user has beens setup ok but when she tries to syncronise her work it points to the old users data folder as well as her own. No group specific policies have been setup to point to any other folders.

How do you defrag a 2000 server with 8k clusters?, Windows Defrag and Norton speed disk don't support this. Is there a third party program that does?

winhlp32 caused a stack fault in module gdi.exe i have restored the offending files using sfc which allowed me to print one help file only, then reverted back to the same problem.

This is a common request, if you follow the link below it will tell you what you need to do. http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001101107304406

Try this resolution on the microsoft support site, this should fix your problem. I have used this before and resolved the issue on a number of occaisions. http://support.microsoft.com/default.aspx?scid=kb;en- us;275465 ;)

This does not make any difference the envelope still does not appear in the system tray.

I have a shared calender within my outlook, whenever i go to delete appointments the machine freezes and i have to reboot. The calender is shared with 2 other users who are not using the it at the time and neither of the 2 users had created any appointments. Also this is also not a global...

New email is arriving marked as unread but is not appearing in the system tray. Notification enabled in tools/options but this is a pop up box anyway and does'nt apply. Microsoft site suggest this is a problem related to a nat type network. This system has all external ip address and are...