Email notification Outlook 2000

[leexlx]

New email is arriving marked as unread but is not appearing in the system tray. Notification enabled in tools/options but this is a pop up box anyway and does'nt apply.

Microsoft site suggest this is a problem related to a nat type network. This system has all external ip address and are running as citrix clients and only 1 user has the problem.

I thought maybe it was a problem with exchange but there is nothing which enables disables this feature in active directory in the users profile or exchange admin.

Any suggestions would be appreciated

 

[bgross22]

Outlook may need to open just minimized for it to work. I have seen this happen.

 

[leexlx]

This does not make any difference the envelope still does not appear in the system tray.