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Is there a good website or book on international laws and regualtions. As it relates to enterprise telecom and contact centers?

What is your company doing for work at home agents and workers? From a technology perspective?

I am looking for a solution someone has used or heard of. We are looking at adding a few locations with 5 or less people that will connect to and S8700 via VoIP over a high-speed network. Theses people are agents that need to receive ACD calls from the S8700. There will be no gateway at the site...

Where do you verify that DISA is turned off?

We are upgrading to dial plan to 5 digit dial plan. We use LDAP on our servers (Exchange). Is there a way to export info off our switch into LDAP. I believe it can be done in ASA, but I can't find documentation on it?

I have tried all of our clan boards with no luck. I have the setting set for SFTP and SSH

When I right click on the Val board to get information, I get the following error. on Feb 06 07:59:02 GMT-07:00 2006 VAL Manager started. -------------------------------------------------------------------------------- Mon Feb 06 07:59:46 GMT-07:00 2006 **Task: Get VAL Board Information...

What Avaya software are you using? Plumcrazy1

What kind of tools are you using to monitor and troubleshoot VoIP problems. Avaya or Third party? HP Open veiw Net IQ Fluke Sniffers Avaya software Etc Any comments good back or other? Thanks, Plumcrazy1

How do you reset the login password on the IP 4620 phones ets. Where can I find documentation on configuireting these phones?

How do I change my IP address on an S8700 using a browser?

Hello, I work for a national retail chain and I am looking for companies that provide Music on Hold with commercial (like Muzak). I ma not looking for a tape or digital recording company. I am looking for a company that can change massages on the fly in a matter of hours not days for a 2000...

Hello, I am looking for a way to look up the LEC for any area of the US by city state or zip code. I work for a national retail store company and figuring out who the local exchange carrier and/or phone company can be challenging. Is there a web site of database available to the public...

Yes, she has a bridged call appearance. When I do a disp com link, I show the 2 C-LAN eithernet. Any ideas? My guess id it may be on the MM server, which I am not that fimlar with. I am an Intuity guy.

Correct, I pressed transfer then the feature acess code (found on our system disp fea) then transfer again.

We have Modular Meassaging (non-exchange) I have tried the feature and it doesn't seam to work. I tried the feature code with the caller on the line. I have also tried the feature code after pressing transfer. Neither one works.

Hello I have an admin that answers an executives phone calls from her desk. How does she send the to the executives voicemail after she has picked up his call? I thought it was a feature code? Any ideas? PC1

Hello, I am a Definity admin trying to work on a Partner system. I am attempting to upgrade a system to Ver. 6 ACS Partners and version 3.0 Voicemail and a new voicemail system on. I started to program the system but got stuck and start trying everything to combine the voicemail system and...

Hello, I am trying to change an end user phone from an digital to an IP Phone. I have tried removing the ext from the S8700 and adding it back in. It populates the port number with an S0000X number. How do I associated the phone with the s# or extension? Is this done through the phone? If...

With the labor day holiday coming up I need to know how to add a new greeting to my attend with holiday hours and change the time the greeting is played for holiday hours. Can someone walk me through the steps? Thanks,