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  1. LonnieCT

    Rollover to answering service

    Thanks! I'll let you know what happens. Thanks for your time. Lonnie
  2. LonnieCT

    Rollover to answering service

    They're not supposed to be out all at the same time. I got that covered by going to night service. I am looking for the accidental walk aways from their desks and the phone just keeps ringing and ringing... That's why I am trying to keep the ringing down to a minimum for the customer calling...
  3. LonnieCT

    Rollover to answering service

    What I am looking for is if everybody happens to go to lunch at the same time during the day. If that happens, I would like it to ring 5 times and then remote forward to the answering service at an external phone number. Extension 514 - adjunct 564 - is currently where the calls come in on...
  4. LonnieCT

    007 Lan connection

    We already have a solution for faxing, so only voice mail would be required. So what do I need to do this? Is it a plug in module to the 007 or is it a different card? Thanks! Lonnie
  5. LonnieCT

    Rollover to answering service

    How can I have a phantom extension rollover to an answering service? Here is what I have: Calls from a phone line come in and get answered by AA1. They typically fall through to an extension 514 (phantom) that has a button on several people's extensions. If nobody happens to be in the office...
  6. LonnieCT

    007 Lan connection

    Everyone, Thanks for all the info. Audix is probably way outside the price range. Pepperz, I would like Lan connectivity mainly for unified messaging, but any other applications as well that may be useful with connectivity. What did you have in mind?
  7. LonnieCT

    AutoAttendants - How can I use a CD for the prompts?

    Thanks for the quick replies! Merlinman, I have tried this with an MLX set, and the audio quality is really bad. I assume that the POTS set would be better if plugged into an analog port on the merlin (like a 016 card). Is this correct? TouchToneTommy, those things are expensive for a maybe...
  8. LonnieCT

    007 Lan connection

    Are there other cards (besides the MLM 007) that run Merlin Messaging revision 3 that fit a Merlin Legend system?
  9. LonnieCT

    AutoAttendants - How can I use a CD for the prompts?

    I have had music clips made for our auto attendant. My question is how do I get them from the CD I have them on into the system without all of the background noise? Is there some connector or a way to use the MOH port for this? The setup is a Legend with a MLM 007 revision 3 mail system...
  10. LonnieCT

    007 Lan connection

    I have an MLM 007 module without an RJ-45 connector on it (not one I can find anyway). I am looking into the possiblity of unified messaging and from what I can see, it needs one to connect to the network switch. What part am I looking for to add to my MLM 007? Thanks! Lonnie
  11. LonnieCT

    OWA hangs on one user

    Thanks for the reply Gary. Unfortunately, the user in question is a member of the Domain Admins, as well as Schema Admins. That was the first thing I checked, but there is another user who belongs to the same groups as the user in question who has no problems. The Exchange server is not a...
  12. LonnieCT

    OWA Not working

    Have you tried to login with FQDN like \\domain\user or user@domain.com?
  13. LonnieCT

    OWA hangs on one user

    I have one user that for some reason when they try to go to OWA (inside our firewall or outside the firewall) it loads the Outlook Web Access Folder bar (Inbox, Calendar, Contacts, etc) as well as the Message options (New, Reply, Reply to all, etc.) and stops there with the pane that would...
  14. LonnieCT

    Exchange receiving Pop Mail

    We use PopCon currently, and have no real issues with it. It is a relatively cheap program (PopCon Pro is only $99) and can be found at http://www.christensen-software.com. However, something to keep in mind is Exchange Server 2003 will have this feature in it already if you are looking to...

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