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I have a Vodavi Starplus Dispatch VM that appears to lock up on a daily basis. All LEDs appear normal, the power is on but it can not be accessed via the phone system or laptop. It is currently connected to an older Vodavi System. If it is rebooted it will work fine for a day and repeat the...

Hey, thanks alot. Good info. May the Phone gods smile upon you!

In regards to the Avaya Partner Systems Euro Phones: The question has come up as to the use of the Auxillary port. In the past we have placed answering machines on the port of a phone for customers who did not require a VM but wanted to get unanswered calls. In this application the theory is...

Well, I have never seen this issue with the Partner system before. Is there a way to remedy the problem?

Nortel and a few others. But then again the Partner ACS is just barely getting External Call Forward in the R.6.

I have a customer who is recieving calls transfered from the VM that are silent. What I notice is that the VM is not releasing the line if you hang up without leaving a message. It will roll through the main AA greeting and because there is no selection made will transfer to the operator. Is...

The CO Put some equipment in front of their switch that tells it where to send unknown routing or numbering plans. The MICS is currently set up for NI-2 and calls are going out. Apparently this is supposed to be a temporary fix until they can figure out another solution.

The CO switch is some off brand and I do not Know what it is. I did confirm that it should be NI-2.

Thanks for the tip executone but I have got that portion down. heck I can almost do it my sleep. The problem at hand is that the PRI carrier is telling me that they are recieving an unknown numbering plan and an unknown numbering type. To them it means that the calls are initiating but not...

I have a norstar MICS 4.0 w/ a PRI. I believe I have all routes and det codes set up but I am still getting no route dest when dialing a call. The PRI provider is telling me that I am sending them an unknown numbering plan and numbering plan type. Can I change the the numbering plan type to ISDN?