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Hi! We recently moved our secondary location to a new building and upgraded to a MPLS in the process. Previously we had a couple Netgear VPN firewalls to communicate. The way things are set up now is we have a provided MPLS router at each end, and our Netgear VPN firewall still in the mix with a...

setting up a separate TS server might be an option. One of the issues management was concerned about was assuming we locked down security for the users from our partner company, how can we be certain we didn't leave a loop-hole open (we aren't a huge company with a full time IT dept), or what if...

This may sound like a pipe dream, but I thought "what the heck, I might as well ask". We have an odd situation with a sister company that we partner with. They have their own accounting system (500 miles away) and we have ours. However, we have a secondary company in Macola we share information...

We have an odd situation where we want to share information (inventory, some orders, etc) with a sister company. They are a different company with their own software package, etc. Both accounting packages have EDI modules available. But I wanted to find out how much information can be shared via...

I tried the 'load oe view master file' process, and tried rebuilding any related OE files again, but still the same situation. Any other thoughts as to what could be causing the problem?

No, quite honestly I am not familiar with it. I will have to check it out this evening.

We just recently updated from 7.6.200a to 7.6.300. We are running 2003 Server and SQL. Everything SEEMED ok after the update ( a couple odd glitches that were easily remedied). But we noticed a glitch on one particular account (although we haven't tried them all). In 'Consolidated OE View' if we...

Thanks for the suggestions. We tried rebuilding the print default file and it did seem to help. We were still having trouble printing to a pdf, but then realized there was now an option to export to pdf and our third party pdf printer ulility was no longer needed. So everything is good and we...

We just upgraded from 7.6.200a to 7.6.300b and are having problems with selecting printers. We have some here that print certain reports on printers different than default, and we also have some we print to a pdf file. Since upgrading, nothing but the actual default printer seems to work. Is...

Thanks ...hopefully the update will fix it

We are on 7.6.2, and are supposed to be going to 7.6.3 in two weeks. How do we update our ICRs?

We have a problem with the Crystal version of the Order Acknowledgement locking up and skipping page 3 on longer orders. All the information will be there, but it goes from page 2 to page 4. Page 3 is evidently blank. When you try to view it on the screen, it gives a memory error. We are...

We don't have near that many remote users ...only 3. But we recently moved to a 2003 server and use TS for the remote users. Its been pretty stable. And Win2003 server has some added features for TS users that previous versions didn't have that are helpful. The interface is much more user...

Thanks ...I was just about to post that I finally found it was a problem with Office. I did just as you suggested and it does seem to be working fine now. This is the second issue I've had (unrelated, 2 different computers) with Macola due to Office. Why can't they just get along?? ;-) Thanks...

I need help again ...we have one workstation that is getting a weird error all the sudden. As far as I know, nothing has changed on this computer recently. It is an XP Pro machine with nothing crazy on it ...used primarily for order entry. We have 'upgraded' to the darn Fujitsu compiler version...

I may be a little late on this thread, but just in case someone else is dealing with speed issues with 7.6.200.5 as we were on some workstations, Macola suggested we go to Enterprise Manager and turn named pipes back on, and then also remove the alias. It did do the trick, but am not sure why or...

We are having this problem as well with ver 7.6.200.5 Does anyone know if the bug fix 'MacolaHelp' suggested works with versions other than 7.6.300? Will it hurt anything to try it?

Thanks for the help. I don't know what happened, but I tried again today and it acted like it was going to lock up, then it was like something broke loose and everything started working again. We rebuilt the data files and so far no more problems. Computers give me a headache some days.

No, I didn't. I was shown once how to run a query, but it has been a while and I wasn't sure. But I was trying this morning (Sunday) on a day no one else was in the office and it was right after a fresh restart on the server, with no ghosts in the user file. Could there still be tables open in...

Well, I tried again today and now I don't even get a report of zero records. It locks up before then and that screen stops responding althogether. Ack! I hope this doesn't mean things are THAT messed up in our files! Anyone had this happen before?