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  1. dartagnen

    Fax Manager

    Hi, I just installed message manager on my computer to test befor deploying to the rest of the company. The desktop works great displaying the messages and calling my phone when prompted on the screen. Faxes show up in the GUI but they ring on my phone first. Is there any way to set up...
  2. dartagnen

    system admin password reset

    Does anyone know how to reset the sytem admin password on the Merlin Legend Mail. As I reall it was something like dial in 9999 then as password the serial number and then something like reset and call back within 60 seconds. I haven't done this in a while.
  3. dartagnen

    LWC won't shut off

    Thanks, guys!!!! I got the light off with you expert help!!!
  4. dartagnen

    LWC won't shut off

    I have not tried a clear amw all because wouldn't that turn off every message light in the switch off? Also, when I try the lwc cancel access code either from her phone or mine (which have console permissions) I 704 (lwc feature code) and 420 (her extension) I get a busy signal.
  5. dartagnen

    LWC won't shut off

    Hi all, OK, Here's my problem...I had a user that needed to answer a 1800 line that came into our T1. I set up the DNIS to go to an x-port and she has bridged buttons to answer those lines. If she does not get it the call goes into a phantom voice mail box. Since she didn't have any room on...
  6. dartagnen

    Configuring Mailboxes to Groups vs. Extensions

    They would have to have an extension associated to them. Check on your line/station bords and see if any of the ports are empty. These would have to remain unused to keep these mailboxes. Then administer the mailbox according to the empty extensions as you would any mailbox. Because there is...
  7. dartagnen

    music on hold, ACS R3

    Or... you could buy a cable I know works. At Radio Shack part #42-2387A. The cord should have three contact points on both ends-the round head and two black lines.
  8. dartagnen

    Full Reset

    Thanx!! Is the full reset on the Voicemail #989reset or have I remembered wrong?
  9. dartagnen

    Full Reset

    I will be travelling to two of our sites that we are shutting down and I was wondering if anyone knows the code to default the programming. It is not in any of the manuals. Thanks in advance.
  10. dartagnen

    IVR Planning forms

    Does anyone have the proffessional service planning forms for designing an IVR?

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