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Did you ever find any help desk software? I am looking for some too. I have also considered Track IT and have been using the trial version of Alloy Software's Network Inventory Navigator. The only thing I don't like is that it will not pull the cd-key and licensing info from a 2000 or XP...

buy a router Travis McGuire CCNA, Network+, A+

Isn't Gigabit supposed to be run on Cat6 wire? Travis McGuire CCNA, Network+, A+

Use shielded twisted pair in conduit or for the most protecion, fiber, it will not be effected at all by magnetism. I would go with the STP in steel conduit because it would be much cheaper. Travis McGuire CCNA, Network+, A+

Why not just go wireless? Travis McGuire CCNA, Network+, A+

Thanks for all your posts. Travis McGuire CCNA, Network+, A+

I am using TridiaVNC viewer and server for desktop troubleshooting problems. If you are not familiar with it, it is a free remote desktop software that works great. It can be downloaded from http://www.tridiavnc.com. Back to the question, at my home, I have a Cisco 806 Broadband router with a...

On my router, the CRWS (Cisco Router Web Setup) can be accessed from anywhere by typing the WAN port's IP address. How can I stop this from happening. I don't want anyone outside my LAN to have access to it. Travis McGuire CCNA, Network+, A+

Someone please reply, I am sure someone knows how this can be done. Travis McGuire CCNA, Network+, A+

I failed to mention that I do have a network card for my Pocket PC and the handheld itself is an HP Jornada 525. Travis McGuire CCNA, Network+, A+

I am thinking of doing some contract work but do not have a laptop. I always use a PC to configure routers through a console cable using hyperterminal. How can I do this with my Pocket PC or can I? Any suggestions will be appreciated and please give me program names and where to get them if I...

I use Eudora 5.2 as my email client to check 3 seperate email accounts and I have filters set up to do seperate them into 3 different mailboxes. After installing the Internet Suite for my palm everything screwed up. First, my Palm doesn't sync up with Eudora like it should, but my main concern...

I am thinking about upgrading from Cat5 to 6 and was wondering if I could make longer runs with Cat6. I searched this forum as well as the Internet and came up with nothing telling me how far it can be ran. Travis McGuire CCNA, Network+, A+

Caught, Could you explain more about the popper. Such as what is is and how it works. Thank, Travis Travis McGuire CCNA, Network+, A+

First I'll start with the definition of an ACL. An ACL is a group of statements that define how packets enter inbound interfaces, relay through the router, and exit outbound interfaces. The order in which you place ACL statements is important. When the router is deciding whether to forward or...

I'm glad your proplem was solved. Mine still will not get and IP address from my ISP, If I hook it up to a LAN with a DHCP server, it gets one just fine. I don't understand it, and now I have a static IP, so I guess it worked out for the best. Travis McGuire CCNA, Network+, A+

To reset the BIOS, you must find the correct jumper on the motherboard, I think usually it is jumper 5, but it could be different, so check the documentation or it could possibly be labeled on the motherboard. On most motherboards you short pins 2 and 3 for at least 5 seconds and then place the...

You can also telnet to the router using HyperTerminal. You must be in priviliged mode and type show run, but don't hit enter yet, go to Transfer, Capture Text then Enter. You will have to hit space bar until it is finished. Then go back up to Transfer and end the text capture. Save it to a...

I use Exam Cram and TroyTech study guides to pass the CCNA. I also had 4 semesters of hands-on training at a Cisco Networking Academy. As far as just getting the Certification, I could have definately passed it withought the classes. I thought it was very easy. But if you are going to be dealing...

Subnetting? Travis McGuire CCNA, Network+, A+