Can someone try this that has dr5 software and see if Feature 986 is listed? Our's only goes up to Feature 985. And if yours shows 986 what Star Talk you have and the version.
Thanks in advance!
I can transfer calls if they are on the phone but U only have like 1 second to hit join cause if I don't it says cancel, retry, then 258 hung up. Their's no way my receptionist can hit the button that fast.
Is resetting by unplugging everything? I did that this morning and the receptionist phone & the cap module all flashed and came back w/the same problems. Or did I not reset all what you have said? Thanks.
Oh darn, they were set up correctly. Ext 258 is star talk voice mail. It shows HF answerback as N (no). Is this right? Just trying to find something different.
We tried transferring by dialing their ext and the same thing happens. The only time we see the word join is if they are not on the phone. Its the weirdest thing.
We just upgraded over the weekend from dr3 to dr5. We have star talk 2.0. For some reason, if someone is one their phone and we try to transfer a call to them (by feature 70 and pressing their autodial button) the display will say "cancel, retry join" -real fast and then say 258...
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