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I have a G3SiV8. Is there a way to change the setup so That you can either dial a 1 for long distance or not dial a 1 and still have it work. Any help is appreciated. Thanks!

I have a Definity G3V8. Who provides caller ID for outgoing calls the Definity or the local phone company?

I think this is the one that our Avaya BP wants to sell me. I guess I'll have to compare

Thanks Mikey! As usual, you are a big help. -Mike

Thanks for responding Mikey! How much configuration did it require on the Definity? What kind of price range are we looking at?

Hello, Does anyone have reccomendations for call accounting setups for the G3? Thanks! -Mike

Good news Phone guy. Follow the instructions on this link and it will eliminate the buzzing noise. -Mike http://www.tek-tips.com/viewthread.cfm?qid=340694&page=40

Thanks Phone guy! Make that 11 broken soundstations..anyone?

I have a Polycom Soundstation EX connected to an analog port and it makes a loud buzzing noise when a all is in progress. Anyone ever have this problem? Is 2500 the optimal setting?

Thanks for all your help! I think the transfer unit is bad.

Lucent/Avaya

Thanks, so the power goes from pair 11 on the aux block to.. where?

My company recently moved. Before we left we had Centrex lines running into the emergency power failure unit. When you called the main number it would ring at the attendant console and at an analog phone. Since we moved we now just have pots lines coming in and it will ring the analog phone but...

Also, Telcomwork when I tried to remove night-serv completely, it told me that night-serv is required.

Thanks for your help! What I did was move the night-serv button to a different button and move it back to where it was originally. I did this for all three consoles. This seemed to do the trick. Thanks again for responding!!

I have a Definity G3siV8. We have three attendant consoles. One of the buttons on the consoles is labeled night mode. This light is stuck on. It doesn't seem to be affecting the attendants ability to perform his functions, but is unusual. Anyone have any idea what may be causing this?

Thanks! I'll give it a try!

Is it possile to print all stations with one command, as opposed to "disp sta xxxxx schedule" one at a time? Also, is it possible to print Audix subscribers to a printer on a G3?

I guess my question would be, does the CMS have anything to do with agent skills? If we were to just shut off the CMS would agent skills still functon?

I have a Definity G3V8 and a CMS R3V9. We recently outsourced our customer service dept., so we have no call center. We are however sending calls to our attendant console which looks for that skill to be logged in and if it isn't it sends the call to an auto attendant. If we changed the calls...