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Hans, Here's how I fixed my Outlook Express "Remember Password" problem. It was just a setting that I could not figure out. These are the steps I followed: Open Outlook Express Tools Accounts Mail tab Properties Server tab Type in your password Check the "Remeber Password" box Click Apply...

After reformatting my hard drive and reloading Outlook Express it forces me to type my password each time I log on and will not allow me to check the "Remember Password" box. What is the remedy? Thanks, wilsonpi

I was recently inundated with pop-up ads to the extent that I could not use the internet. Tried to find what program was causing it, but to no avail. Finally had to reformat the hard drive which worked great but was a pain in the neck to do and get everything re-loaded, etc. Problem is, I...

The auto back up

Problem Solved: I finally figured out that because of where the virus attached itself to I had to disable the "restore" function so my AVG anti-virus program could find and eliminate the virus. Thanks to Carr and Kimber for all your help. Al

Carr, Thanks. In the interim I was able to get things straightened out (finally). Thanks to you and Kimber for all your help with this problem. Al

My son now tells me that he saw his sister starting to download a music file and he said that the file "didn't look right" so he scanned it and saw it was a virus, but instead of letting AVG heal it he just deleted the file. This is a guess but I am thinking that the virus is not...

Kimber, OK. I went to Panda Active Scan and ran it on my entire computer. It did not find the virus, but thanks for the help and for the virus encyclopedia page that identified the Win32 Hantaner Virus. Thanks again, and I am still open to suggestions on a fix to get rid of this thing even...

Kimber, I am simply running a full anti-virus test. The file that AVG is telling me that is infected is unfamiliar and extremely long. I searched for the file but can not find it. I am still perplexed. Al

I keep getting a "Virus Identified--Win32/Hantaner" virus message from my AVG Anti-virus Program. AVG prompts me to run a full test which I have done several times but the tests do not find any virus. My operating system in XP and the AVG is up to date. Any insight will be greatly...

I keep getting a "Virus Identified--Win32/hantaner", etc. message from my AVG anti-virus program. AVG further instructs me to run a full test. I have run the test several times but it fails to find any virus. Any explanations or suggestions are welcome????? Thanks inadvance. Al Wilson