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  1. bigheas537

    Merlin Messaging R3 outcalling problem

    Gents, Just back from vacation. Finally -- success. I did what I should have done in the 1st place. I went back to basics. When I migrated from R2.5 to R3.0 I restored the backup and fired up the switch. All was well except for outcalling. Friday August 17, I stayed late and collected my...
  2. bigheas537

    Merlin Messaging R3 outcalling problem

    Tom, Apparently I've been troubleshooting an intermittant problem that finally failed. I restarted the system last night and no outcalling worked. Port 5 finally let go. I am getting a replacement tomorrow. I'll post the results and offer my appreciation now. Thank You
  3. bigheas537

    Merlin Messaging R3 outcalling problem

    I found what I think is another odd behavior. I programmed outcalling on my extension to call a pager programmed with my cell phone number and a numeric message. Now I'm sure that the phone won't respond properly to a call as a pager, but I at least thought it would ring my phone which it...
  4. bigheas537

    Merlin Messaging R3 outcalling problem

    Tom, I did the renumber and still have had no luck. Is it possible to monitor the call when the voice mail makes the call to the paging service? I tried #9<ext#> and get a busy. Actually, I've tried to do a pickup on all the voice mail ports and all attempts ring busy. None of the ports...
  5. bigheas537

    Merlin Messaging R3 outcalling problem

    I have been out of the office for the past week. I'll try your tip to renumber the system this weekend. I'll return with the results the beginning of next week. Thanks for your help.
  6. bigheas537

    Merlin Messaging R3 outcalling problem

    I will try altering the sequence again and I will do a renumber. Btw, the ports are numbered correctly right now. I haven't done a renumber in quite some time. I am thinking that I would renumber to dummies, applying, renumber back, applying and restarting the slot. If the board renumber...
  7. bigheas537

    Merlin Messaging R3 outcalling problem

    I tried the # after the sequence and still no joy. Originally, I tired *# but not just the #. I've also tried shortening the string and changing pauses. If you look at my original post, you'll see that I listed the settings I found on the VM ports that I've not changed other than what was...
  8. bigheas537

    Merlin Messaging R3 outcalling problem

    9*1724333xxxx*******724730xxxx#****1***1**26#**1**1 9 to get out, 1's are stripped for local, local number, 10 second pause for service to pickup, my cell followed by pound, 1 if correct, 1 for numeric message, message followed by pound, 1 to send now, 1 for normal priority. I thought that...
  9. bigheas537

    Merlin Messaging R3 outcalling problem

    Greetings, I'm having a problem with my Merlin Messaging calling the paging service for Nextel. Perhaps someone here has experience with them and this setup. I have a Merlin Legend V7 R9 with Merlin Messaging R3 setup for outcalling. It will call either a phone or a pager. The voice mail...
  10. bigheas537

    SMDR Report

    Greetings all, I have successfully captured the output from the SMDR port on my V7.0 R9 Merlin Legend system. The files are well formatted and I can succesfully import the files into either Excel or Access, although some data massaging is required. I wonder if any of you have developed a...
  11. bigheas537

    Legend 7.00, V9.0 - Access Trunk Lines

    Try #9<trunk>. I programmed a speed dial for phones without room for any pre-programmed buttons.
  12. bigheas537

    getting messaging admin to work

    Forgot my contact info. bigheas537@comcast.net or scotth@reedoil.com
  13. bigheas537

    getting messaging admin to work

    I'll trade you a copy of 2.5 for 2.0 Last week I had Messaging 2.0 installed and the tech gave me the cd for 2.5. I need 2.0. Much outcalling and multiple AA's to program.
  14. bigheas537

    Messaging R2 Admin Software

    I did that and every time I run the admin software, I get nothing. I know it is trying to connect, because when I leave out the password, I get an immediate response from the app about missing the password. I think that it is also possible, that I have the wrong parameters in the tcp/ip setup...
  15. bigheas537

    Legend 7.00, V9.0 - Access Trunk Lines

    I have a paging system hooked up to a trunk port in our system. We use a pre-programmed pickup button programmed on our phones. So we hit pickup <trunk number> or in our case, pickup 831. Haven't tried it using a regular line, but it might work.
  16. bigheas537

    Legend MLX wiring

    Thought I'd throw my 2 cents in. I have a Merlin Legend and have wired my entire system using the 586b scheme. Works like a champ.
  17. bigheas537

    Messaging R2 Admin Software

    Hello, This past week my MLM 007 failed and the tech replaced it with Merlin Messaging Release 2, but he gave me the CD and manual for Release 2.5. I am still setting up the system and would really like to get the admin software working if possible. This would save me tons of time as I have 3...
  18. bigheas537

    Citrix-reasonable amount of users &amp; apps for 2 servers

    Greetings, Sorry I didn't follow up on my own post until now, but I've been quite busy with my projects at work other than the network upgrade. I certainly do appreciate all your help and will apply your advise as best as I can. I did see posts on the net about app load management & pooling...
  19. bigheas537

    Citrix-reasonable amount of users &amp; apps for 2 servers

    I realize that my subject is vague, but I have too many unanswered questions from my vendor to agree to their 'blind faith' solution proposed to me. My vendor has proposed a Citrix solution with the following details: Hardware 2 Compaq DL360 dual 2.4 GHz w/1Gb Ram & 2ea. 36.4 Gb SCSI HD's each...
  20. bigheas537

    Legend v7 r9 &amp; mlm007 AA3 - Can't get it to work

    Pepperz, Thanks for the tip. I did get the lines to pickup, only they get answered by AA1 instead of AA3. I must've missed something. I am trying a couple of other configurations. I think that the options for AA3 are wrong. If I'm not mistaken, I have it set to direct extension transfer...

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