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  1. holbrowa

    Messaging upgrade - 6 port to 12 port

    I assumed the licenses were in the board, and I didn't replace the PCMCIA card, so that's where my problem lies. Thanks for the info.
  2. holbrowa

    Tracking Do Not Disturb use Legend 7

    Thanks for getting back to me. I'm still having trouble, though, and am wondering if we're referring to the same buttons. According to my DSS manual, the first three buttons from the left of the upper of the bottom two rows are the page buttons, the first button on the left of the bottom row...
  3. holbrowa

    Messaging upgrade - 6 port to 12 port

    After our 6 port Merlin Messaging r1.1 module died, I bought a used 12 port r2.5 module. I added six additional lines to the messaging calling group, but when the first 6 lines are in use, callers get a fax tone instead of the messaging options. We're using Merlin Legend 7.0; can anyone tell...
  4. holbrowa

    Tracking Do Not Disturb use Legend 7

    It doesn't seem to make any difference whether or not the Message Status light is on - the information still shows only the number of messages waiting, but nothing about Do Not Disturb. We have an older DSS (3156-DCBA) rather than the 4450. Does this matter?
  5. holbrowa

    Tracking Do Not Disturb use Legend 7

    This information was helpful, and using the inspect button should help me solve the problem. However, when I press it at the MLX-20L console with a DSS, the only information that appears on the extension is the number of messages it has. All our multi-line analog phones have a DND button...
  6. holbrowa

    Tracking Do Not Disturb use Legend 7

    Is there a way to track which extensions are using Do Not Disturb and for how long? We have a Merlin Legend 7.0 system with Merlin Messaging 2.5. Some people leave their phone on DND all the time, and our Exec wants the option disabled for everyone. I would rather deal with the small...
  7. holbrowa

    De-programming Private option Messaging 2.5

    Is there a way to remove the option allowing callers to send a message as private? If not, is there a way to override the system's refusal to forward a message marked private?
  8. holbrowa

    Inaudible Voice Mail prompts

    We have a Merlin Legend 7.0 with Messaging 1.1.9. For no apparent reason, we suddenly can't hear the voice mail prompts. People can leave messages, and we can retrieve them by entering the correct extension, passcode, etc, but there is no voice telling us "Please enter your extension...
  9. holbrowa

    No option to set IP address on Merlin Messaging unit

    I'm trying to set up LAN access to our Merlin Messaging 1.1.9 module. I can telnet to it, but the menu options consist of: 1. Configuration Report 2. Mailbox Report 3. Change Password 4. Restart Messaging 5. Backup Messaging 6. Restore Messaging 7. Log off and exit From the documentation, I...

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