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I appreciate the responses very much. I given up and have changed the DN assignment of the phone in question so that I could get a new hire up and running. I have looked high and low and what I believe to be every call handler. Frankly I have spent entirely too mcuh time on this have given up...

I have and cannot find any routes related to this DN.

I can not delete a users voice mailbox in Call Unity. I am getting "One or more users could not be deleted because they are referenced by other objects in the database. To clean up the references please save or review the User References Log File." as an error. When I check the log file I got "...

Works perfectly! Thank you very much for your help! Annie

Good Day, I was wondering if someone could tell me if you can have auto answer directly to a headset. The goal is have the call go right to the headset without the agent having to press anything. I am using a M3903 as my guinea pig and below is it's config. Thank you, Annie DES 3903T TN...

Got it. Thank you

I wish that were the case. However, my situation is quite the reverse. I am trying to re-install a SEB II back onto the PBX where I there had been a Net Path. Unfortunately I was not present when the Net Path was removed nor are any for the connectors labeled on the CSK1000. There is no way to...

Can someone please tell me how to ID the J conector that a SEB is connected to on a CSK1000? Thank you

Thank you

Thank you but that lists all hotlines programmed in the switch. I need to ID one without a des or cpnd. Rumor has it that there is a way to stop a hotline from ringing down at the set by dialing like *##* etc after going off hook and then you are able to dial manually. Ever hear of such a thing?

Is there a way to ID a 500 set's DN /TN that is programmed as a hotline (HOT D) without having to tone it back to the switch? Something that can be done at the set?

Thank you! Works perfectly!

And voice all will work from a user outside the switch?

Can a DN be set up to recieve voice calls from an external switch?

Can you tell me how to set the PBX (Option 11 & 81) so every evening when it goes through its upload, it will disable any digital TN that it does not see a set on it? I swear it was LD 32, but then again I saw Elvis at Burger King. Thank You

Have you ever run into the problem where the Norstar will set CFNA back to none by itself on random users?

I have Norstar on a PRI with a Falsh IV. Heres my problem, even though I have lines 1-25 primary going to the voice mail DN, I have rings set at 0 on AA on the Falsh V and I have no other line appearances assigned to the receptionist DN other than her own DID, it will ring once at the...

FOR THE LIFE OF ME I CAN NOT REMEMBER HOW TO ENABLE A NORSTAR USER TO TRANSFER AN EXTERNAL CALLER TO ANOTHER TELEPHONE NUMBER.....ITS NOT LINE REDIRECTION, ETC. ITS TRANSFER , DIAL 9 FOR A OUTSIDE LINE AND SO FORTH. THANX