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Try this: Go into your registry on the ARCserve server and access: HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\BrightStor ARCserve Backup\Base\Task\Restore. Double click the UseAsyncIO value and set to 0 instead of 1. Try the restore now and let us know how it goes. Thanks ~Arcagent :)

Kracker, what version of ARCServe are you using?

Have you tried using RESTORE BY BACKUP MEDIA? Select Restore and then choose the RESTORE BY BACKUP MEDIA method. Choose the tape you want data from and then it's probably a good idea to choose an alternate destination in the restore destination screen, so you don't step on what already exists...

Hi Pristle Try doing this. Bring up ARCserve and run a MERGE job on both tapes. Access the UTILITIES section of ARCserve and choose the MERGE option. When you select the merge option you should be able to select your tape to run a Merge job, which will scan the tape and repopulate the...

You can backup over the network without the agent by bringing up the Backup screen and selecting the Source tab. A list of branches should be in view, and you should see a branch entitled "Network". Expand this branch and you will see "Microsoft Windows Network" and a listing of your networked...

ARCserve 2000 isn't supported on Windows 2003. BAOF will have problems on Windows 2003.

Go into the BrightStor ARCserve Backup main directory and run cstop.bat. After all of the services have stopped, run cstart.bat. Then see if you can login. Please let us know how you're doing!

Try stopping and disabling the Windows 2000 "Removable Storage" Service. let us know how you're doing

You do not need to authenticate the exchange agent in order to do an Information Store backup. The authentication is only for Brick Level backups. Can you do an IS backup? Desepect brick level for now so you can protect your data. In order to authenticate the exchnage agent (to do brick...

Does the Veritas Disaster Recovery option support bringing back a different server from that which was originally backed up? See following link http://eval.veritas.com/downloads/pro/bmr/bmr_46_types_hw_address_slide.pdf The first bullet says "Manufacturer and Model" and then it goes...

There is a patch for this problem http://support.ca.com/Download/patches/asitnt/QO20824.html -arcagent

Let us know what your issues are and we will help! -arcagent :)

Try calling the CA total licensing care group! http://support.ca.com/ca-tlc/contact_tlc.html

It could be that you are looking for a fix list for AS 2000 Sp4 which can be accessed from here http://support.ca.com/Download/patches/asitnt/QO19251.html When you get to that page click on the item: CLICK HERE: To view a list of fixes included in this service pack and the list of modules...

Yes ... all recent versions of the ARCserve Tape RAID option are capable of RAID 0 for performance increase. You may trial ARCserve 9 for Windows http://ca.com/solutions/enterprise/storage/arcserve_v9_windows/evaluation_form.htm

Please see patch: http://support.ca.com/Download/patches/asitnt/QO20824.html -arcagent