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  1. gibber17

    Norton System Works 2005

    Have just replaced NSW2003 Pro with NSW 2005 and have two error messages and a question. Error Mesage #1: 'The dynamic link library SymExcpt.dll could not be found in the specified path'.... Error Message #2: When trying to install downloaded virus definitions, the software thinks that the...
  2. gibber17

    Three Software Problems

    1. Computer won’t power down completely – hard drives turn off but cooling fan and monitor remain on. Must use on/off switch. 2. Incomplete downloads – for example, virus definitions file stops downloading midstream. Downloads need to be coaxed along by manually clicking on Stop and then...
  3. gibber17

    Microsoft Word 2k keeps crashing!!!

    Lilcam - With Word NOT running, search for and then delete all instances of the file Normal.dot - If none are found, set Windows Explorer to display hidden files. Start Word - it will create a new normal.dot and recreate any Word customizations for new files(default font, font size...
  4. gibber17

    AOL 7.0 Stopped Working

    Dear Ehari - Thanks for your response. The solution we arrived at (in desperation) after multiple attempts at uninstalling and then reinstalling the software was the following; a)uninstall software, b)delete all folders and files related to the software, c)empty Recycle Bin, d)defrag hard...
  5. gibber17

    saving a personal address book to a CD-R

    Your initial premise is puzzling. How do you know that the file won’t fit on a floppy if you can’t find the file? Anyway, you have two options; a) locate and copy the hidden file ‘Outlook.PST’ (without quotes) to your CD, (after copying to your CD, be sure to uncheck ‘read only’ in its file...
  6. gibber17

    re:dual boot windows millenium and windows 200

    This site has a good description of the process. http://www.duxcw.com/digest/Howto/software/windows/dual/ A few key points; a) backup all data including contact lists and emails, b) you will need to reinstall all software applications so have CDs available and c) strongly recommend...
  7. gibber17

    AOL 7.0 Stopped Working

    Friends are running AOL 7.0 on a Gateway 500S with Windows xp Home Edition, Norton Antivirus 2002 and Zone Alarm Pro. Recently they have been unable to start AOL or retrieve email. NAV has the latest virus definitions and ZL explicitly permits AOL an internet connection. Task Manager does not...
  8. gibber17

    Outlook Contacts

    If you are dealing with many contacts, set up a Mail Merge in Word (its under Tools). If the number of contacts is not too great, access them individually and incorporate into Word via Tools, Envelopes & Labels.
  9. gibber17

    Outlook Contacts

    Print your contacts listing to a .PDF file with Adobe Acrobat and then post on the web.
  10. gibber17

    Error Message When Exiting Word

    The solution was Adobe Acrobat 5.05, a free upgrade from 5.0. Thanks to everyone for your interest and suggestions.
  11. gibber17

    Error Message When Exiting Word

    Tried copying mso9.dll from the installation CD but that struck out also. Will research the latest service pack for Office 2000. . Am unfamiliar with error logs, potentially useful information there? Thanks.
  12. gibber17

    Error Message When Exiting Word

    Have tried both Detect and Repair from the Help section in Word and Change under Add/Remove in Settings and am still getting the same error message. Two additional pieces to the puzzle; a) the Excel error occurs when exiting Excel after having opened a file, the Word error occurs when exiting...
  13. gibber17

    Formula for Cell Color?

    In the Excel Answer Wizard type in Cell Color and then click on Formulas as Formatting Criteria for examples of working with cell color.
  14. gibber17

    Error Message When Exiting Word

    Thanks for your responses. Before I proceed, I wanted to know if the equation changes now that I get the same message when exiting from Excel?
  15. gibber17

    Error Message When Exiting Word

    Thanks for the suggestion, but it didn't work.
  16. gibber17

    Error Message When Exiting Word

    I get the following message when exiting from Word 2000 running under Windows 2000 professional. _________________________________________________________________ Program Error WINWORD.exe has generated errors and will be closed by Windows. You will need to restart the program. An error...

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