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Thanks Ed, I tried enabling that field but I get this message "Specified reason code type cannot be used; assign Reason Codes first". Also, unfortunately I use BCMS not CMS. Les

Where in the switch do I enable & add Reason Codes to use with the aux work in a hunt group?

How can I foward users stations from a Definity G3 R11/Audix enviroment to a Merlin Magix/Merlin Mail enviroment? What I'm looking to do is to call foward all calls from the user's station in the Definity G3 R11 enviroment to another station at the Merlin Magix/Merlin Mail enviroment and have...

I have 2 Soundstations Premier(Analog). I need to connect these to a Legend and also to a Magix. What expansion cards do I need to have in these 2 systems to make the soundstation work?

I have a Definity R8 at one location and Magix at another location, both in Puerto Rico. Both are tied together via a tie line with centralized voicemail on the Definity side(Audix). I have an attendant w/prompts on the Definity side. I want to create coverage answer groups on the Definity...

Does anyone has the steps on changing the UDP on a LEGENG 6.O or how do I get to that screen? Thanks for your help!

Thanks for the responses. I have it working now. I have another question. Can this answer group be assigned a distinctive ring?

I have a Definity R11. I want to have a DID route into a answer group controlled by a vector. Can this be done? How?

Lost su password. How can I get into Audix to reset the password.

Does anyone know any vendor in the South Florida area that works on Messaging 2000 voice mail system attached to a Merlin Legend?

Location (a) has G3V11, location (b) has G3V8. Both locations are connected via Cisco routers (voice over frame)for interoffice dialing. Location (a) has a hunt group set up but needs to add a station from location (b). When I try to add the station from location (b) to the hunt group in...

how do i use call fowarding with feature access code?

Thanks for all of your responses....I got it working now. The problem was that I changed the extension number of the audix hunt group and I failed to add the subscriber to Audix.

On my location in Puerto Rico, when users try to access their voicemail from outside the office, they are being redirected to the attendant. There is no DID set up. Audix at that location is accessed by calling the main number and entering the hunt group extension. What do I need to check?

How do I set up call forwarding to dial outside of the office? i.e. cell phone, home number, etc...

How do I set up account codes for long distance dialing? What changes do I have to make and where? FRL? ARS? COS?