Answer Group

[ricancanes]

I have a Definity R11. I want to have a DID route into a answer group controlled by a vector. Can this be done? How?

 

[ken07734]

if you have RTU's on for Vectoring then sure:


if you only want to send the calls to the cover ans group then add a station with the DID and coverage to the cover answer group.

with vectoring it depends on what you want to do?

 

[RFWatts]

If the group is small, you can also route the call to a call-termination group. It only allows 4 points of termination, whereas the call-answer group allows 8 I think.

 

[ricancanes]

Thanks for the responses. I have it working now. I have another question. Can this answer group be assigned a distinctive ring?

 

[RFWatts]

I don't believe so. If they have display sets that will at least see the name of the group! Since it will ring on each persons respective call appearance, Per-button ring control would not work for this either. Maybe someone else has some ideas...

 

[hartmj]

I beleive that with a call-termination group once there is one call active, another call will not ring to the group. With a cov ans group it will. So if you anticipate receiving more than one call at the same time to this DID, I would add this as a cov ans group.

Josh