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Uchecked "support 100rel" box in user accounts and seems to be working fine. weird. Kevin Clear Clearfield Comm.

I have a BCM 450 6.0 (patched to latest SU)directly connecting to Brighthouse via SIP. I can seem to call out to all carriers with two-way speech paths except AT@T Wireless phones, inbound from AT@T works fine. Has anyone heard of this? Thanks Kevin Kevin Clear Clearfield Comm.

Im replacing a BCM 50 5.0 with a BCM 450 6.0 due to capacity and I have the Migration keycode. How do I transfer programming from one to the the other? Do I use DMM? Thanks Kevin Clear Clearfield Comm.

Has anyone heard of a way to make InTouch work with Outlook 2010, or when a patch will be coming out from Nortel? Thanks Kevin Kevin Clear Clearfield Comm.

Found it. Message forwarding was turned on in COS. Kevin Clear Clearfield Comm.

I have a BCM50 3.0 all patched up. Keycodes for 6 mailboxes and 4 UM. When I try to create a 4th mailbox I get " No more Unified Messaging Seats Available." I cannot build anymore mailboxes. Thoughts anyone? Thanks Kevin Kevin Clear Clearfield Comm.

Conroy I tried using the image that on TL's link. The BCM just tries booting up past that, without trying to read from the CD drive. Its supossedly a Nortel approved drive. Any thoughts? Kevin Clear Clearfield Comm.

CP 31.10.31.22 I dont know what the RCC and client SW is at. i'm not on site. Kevin Clear Clearfield Comm.

I have had this problem along with all the others. There is a software update for the CP. Also updates for RCC server and RCC client. Nortel website. I did the upgrades and it has been working great. The Real Time needs Java 6 wich is downloaded from the RCC server. Remove any Java running on...

Thanks guys. I upgraded to latest SU. No luck. I was able to get it to work if the Avaya called a 6800 extension number. The IP phones in question have 3800 numbers. The routing in the Avaya is the same for both extension ranges. The existing/ original digital sets on the BCM are also within...

Any patch in particular? Kevin Clear Clearfield Comm.

I have a customer with a 3.6 BCM (no patches)3/5 split and 4 PEC's. They have 24 H323 trunks connected to a Definitey PBX. Calls both ways work as long as the call goes to digital phone on the BCM. Calls to the Definitey with an IP phone works fine. Calls from the Definitey connect (ringing and...

Thanks all. Kevin Clear Clearfield Comm.

Thanks guys. Am I going to have to reenter any programming after the split? Kevin Clear Clearfield Comm.

Hi all I have a customer with a BCM400 running 3.6 software. The system ahs been up and running with no problems for 3 years. They currently are running with 32 digital phones, one PRI, 24 Voip trunks and Call Center Pro. I am trying to add about 30 IP phones (2004). The Ip client licenses are...

Thanks Jerry All I'm wondering is if the Norstar will output Agent log-ins through the SMDR6 or CTA so that a third party recorder can log based on ID vs. extension number. Kevin Kevin Clear Clearfield Comm.

Does anyone know if either passes agent ID information. Have a customer with MICS 7.1 and Call Pilot 150 that wants to record calls based by an agents ID and not their extension number. The recording software needs to see the agent ID. Thanks Kevin Clear Clearfield Comm.

First disable tree 1. Delete path 1 under tree 1 and reprogram as a "xfer", "ext", "phone". Under "ph.#" press "#", "5", "2" and the three digit centrex #. The # sign that shows up before the centrex # tells the VM to do a...

You could get a regular doorphone and program the ATA ext. to be a hotline. This will ring an ext. or hunt group as soon as the doorphone goes off-hook. Kevin Clear Clearfield Comm.

Under "telco features" for that set make sure you have "1st display" set for "name" or "number". That phone must have the line you are calling in on set to at least "ring" for that line. You will not get the info unless that phone is ringing...