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What is "www.messenger" and where do I get it? I downloaded the user guide from the Avaya web site, but it doesn't give any specifics about where to obtain it or how to install it. How does it interface with the Partner and Partner Messaging? Thanks in advance.

You don't turn it on thru WINSPM. But you have to set it up to allow it to be done using WINSPM. Look up the feature "Remote Access" and set up your system accordingly. Once your system is set up for "Remote Access", call into the system on a line/trunk that you have programmed for Remote...

Probably still too early to tell.

franke I've got all that, but where in there does it tell me that, for example, the date starts in column 8 and goes for 8 more columns or starts in column 8 and ends in column 15. This is what I need. I have a customer that has purchased a call accounting package from somebody else and I have...

Where can I find the SMDR ouput format for a Legend 7.0? What I need is the start and stop column numbers for account code, call duration, extension number, etc. Any help would be greatly appreciatted. Thanks in advance.

The code to turn on message waiting is "#53%U" with a type of "normal". The code to turn off message waiting is "#*53%U" with a type of "pickup".

Thanks, Pepperz. The customer is not complaining about any problems of any kind. It is just that the "last 99 system errors" log is constantly full of these errors. I'll try to get the info on my boards, software etc to "Merlinman" to see if this is a particular board problem. Thanks.

I have replaced the 100D and still gete the very same error codes with the same frequency. I guess it could be 2 bad cards, but not very likely. What should I be looking at past the 100D?

Yes. It shows "05/00". "05" is the 100D slot.

I have a customer with a Legend 7.0 12.0 with 1 PRI. The "Last 99 System Errors:" log is constantly filled with "TEST RESULT REGISTER BAD:" and code "7808". They occur about 20-25 seconds apart. The customer is not complaining about any problems. The Action for this Maintenance Error Code...

Thanks, cvrbob. It works just as you said, she has to use the delete message in the menu to get the light to go out. But at least she gets notified now. Thanks for the assistance.

OK, cvrbob, I'll give that a try. Thanks for the assitance.

I have a customer with a Legend 5.0 v10.0 and a Merlin Mail. Is there any way to get a message waiting light for a station (x208) to appear on another station (x200). The reason they need this is that x208 is not a real station (it is an adjunct) and is used as the extension and voice mail box...

The general mb (9991) problem seems to have worked the bugs out of itself and is now lighting the light on x200 when there is a message in the general mb (9991). Now my only problem is the mw light for x200 being lit when there is a message in x208. Is there was any way to use a calling group...

Hello again. The renumbering worked fine. All the calls are coming in and being answered by the console (200) and if they are not answered, go into voice mail and get the proper greeting. The operator's extension (208) is an adjunct with a primary cover button on the console (200) and she...

ken1713: No problem. Thanks for taking the time to try to help. touchtonetommy: I did as you suggested with the renumbering and it works great. Or at least good enough to get by. Thanks to everybody for the help.

ttt: That sounds possible. I'm going into the switch right now. I'll let you know. Thanks.

ken1713: What lines are you thinking about having me set up as principle owner? There are no lines that I'm concerned about. It is the DID number (xxx-x200) that I need to take care of. cvrbob: Will putting a DND button on the ext 208 (where the x200 rings) send all the calls to VM, even...

touchtonetommy: I'll try that. It sounds good on paper, anyway. I'll let you know after I set it up. Thanks.

jinks, the only reason I didn't make the console ext 200, was that the operator was ext 208 in their old system (this is a consolidation of 2 companies, and most of the station numbers were dictated to me by what the extension numbers were in the old system of the main company). I thought about...