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Hi all, I have 5 different PTT groups defined in my Nokia phone with PTT. How can I activate them in order to send a PTT message to all of them at the same time ? Regards sozmena Share what u know, learn what u don't

Hi all, I want to make a CMS custom interval report where I am able to see the average number of logged-in agents in an interval. How can I do this ? Share what u know, learn what u don't

Hi all, I want to know if this TN429D card work with any release. I have G3siV8 as release. Thanks in advance, sozmena Share what u know, learn what u don't

I had already tried this, but it didn't work either. Share what u know, learn what u don't

Hi all, I had to install a program to my PC, and now my Lucent CentreVu program is not working. I uninstalled and reinstalled it but it did not work. When I try to run the program there is an error message like <70> and anything else. I click OK, and it's closed. I restarted my PC, so, I...

Hi, When I try "ch ann 129" it says "129" identifier invalid. Share what u know, learn what u don't

Hi all, When I add an announcement with the command "ch announce" I see there is a limit of 128 announcements maximum. What kind a limit is this ? This is related with my license ? my software release ? or this is a constant limit ? Share what u know, learn what u don't

Hi, Do you know how can I make Excell bigger than 256 columns .I have a data bigger than 256 columns.I have to pass this data to excell. Thanks... Share what u know, learn what u don't

It is Definity G3siV8 Share what u know, learn what u don't

Hi, In my COR form page #2 there is no field like "Outgoing Trunk Disconnect Timer", so I could not do anything about it, so are there any other solutions ? Thanks in advance, sozmena Share what u know, learn what u don't

Hi all, I want make a time limit for international calls. (For example 5 minutes) How to do it ? Thanks in advance and my best regards. sozmena Share what u know, learn what u don't

Hi all, I look at the announcement board's capacity using the "disp integ" command. I have an announcement board "01A06" (TN750C announcement board) which has 30 records and 65 secs. of remaining time. I want to reset this board and to empty it. I tried busy board 01A06 reset board 01A06...

Hi all, I am setting the automatic after call work setting from the VDN page #2, but this is for InBound Skills. But I have another skill without VDN, and which is only OutBound, so I want to know where to set an automatic after call work time for the agents. Note: I set it from the HuntGroup...

Hi all, I have a problem in CMS which often occurs. I want to view the &quot;Historical Agent Login/Logout(Skill)&quot; report (for example) for 5 days ago, but the report is empty, nothing is viewed. Of course same thing for before that date, so I have only the datas of the last 4 days. What...

Hi all, During the calls, the agent's voice is not audible in some seats. Is there any setting like &quot;mic. volume&quot; ? (CallMaster 4) Thanks in advance sozmena Share what u know, learn what u don't

Hi all, How to set daylight saving in CMS ? Share what u know, learn what u don't

Thanks all, Your answers were very useful :-D Share what u know, learn what u don't

Hi all, I have 150 seats in my Callcenter. But I have 100 simultaneous logged-in agent license. I want to increase number of simultaneously active seats. I want to make it 125. I don't have any problem with &quot;maximum ports&quot; license, because I have enough unused port. What I want to know...

Hi Definity, How do I use &quot;verify&quot; ? Is it possible to observe the call if I use verify ? Share what u know, learn what u don't

Hi Brandaris, Thanks for your answer. I cancelled the remote access extension call. I made a VDN with a &quot;service observed = y&quot; COR. There are announcements and at the and there is a &quot;route-to number&quot;. When I try to service observe the VDN, I hear all the announcements...