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In talking with AT&T, they are telling me that unless I requested it as a ground start (which I didn't), they would have set it up as a loop start, and that is probably my problem. I put in a change order to get that fixed, hopefully that will take care of it.

What I meant to say was, I was thinking maybe the old ones were ground start and the new ones are loop start.

No, I haven't. I was thinking maybe the old ones were loop start and the new ones were ground start. How would I be able to tell that?

We recently discovered that the POTS lines set up for 911 calling had been disabled some time in the past. It appears that they were also powerfail lines, and it looks like all of the powerfail lines were disconnected intentionally. We just got the two POTS lines that were for the 911 calls...

Forgive me, but I'm by no means an expert in the Nortel systems and am not really sure what you mean by an "OSN set". Could you explain?

We have three different physical buildings sharing a single Nortel phone system with two of the buildings using remote shelves connected to the main building via either T1's or ISDN lines, I believe. We have a problem that when someone dials 911, the 911 operator always gets the same address...

I agree, it would not make sense to have two analog TN's with the same DN. However, in this case, the requirement was to have both a digital TN and an analog TN that both ring on the same extension. Obviously, it was not a problem that could be solved with wiring. Thanks to everyone for all...

I think I answered my own question. I did some searching and what I found was that I needed to set the port up with a different extension, then change the extension to the correct one. I tried that, and when I changed it, it asked me if I wanted to put MARP on that phone. I said NO, and I...

OK, so here is my next question. Typically when I set up a new phone I just copy an existing one. I tried setting up an analog port with the extension by copying a different TN, but I am getting a SCH3300 error. I am guessing it is trying to add MARP to this phone and it is already on the...

That makes sense, thanks for the help!

Ok, I think we've pretty much answered my question but now I want to try to understand this a little better. What exactly does MARP do? If I were to put the same extension on two digital phones, would both phones ring, or only the one that had MARP on it?

VERSION 2911 RELEASE 25 ISSUE 40 + MDCS01 NA00

Right, I knew the digital TN would not make it work, that makes sense. However, are you saying that I can simply set up an analog TN to use the same extension as his digital set? I didn't think you could use the same extension on two different sets (though I was just making that assumption...

I looked into LD 22 a little more and see that AHST will show "All history file" while PHST will show "All history records since last request". I had already run an AHST, so that explains why I didn't get anything with the PHST. However, I didn't see any call data when I ran the AHST. I see...

On our option 11, we had an analog TN that was wired to a handset and to an external ringer on the factory floor. The user requested a digital phone, and I was not made aware that his DN also rang on the factory floor, so I went ahead and switched him over to a digital phone. Obviously, the...

It is saying "FILE 0% FULL" and that's about it. I take it that means our options are not set correctly?

I believe we have a Nortel Meridian Option 11. We have a hardware device connected to a PC running Veramark to log all of our calls. However, that PC locked up and stopped polling the hardware device, and the hardware device apparently filled up and stopped recording call data. We had a 911...

Thanks, that worked great. We only have three shelfs and I was only worried about one of them, so I just did a "LDIS 12 0" and it gave me exactly what I was looking for. I ended up with four additional TN's to use, so it was worth it.

I have what I believe is a Nortel Meridian Option 11 PBX. We are running short on available digital TN's on our system. (I am using the LUVU command to see what's still available). I suspect that we have many digital TN's that are set up with an extension, but no longer in use and don't have...