Another thing you could try is to join the laptop to a workgroup, WORKGROUP is fine. Reboot when directed. Make sure the computer account is not on the network, if necessary. Then join the laptop to the network again as in the reply from JRJoop.
I've been getting the same problem with W2kPro and Office 2000. Check out Q298385 for some details. I haven't figured out how to fix it yet, except by granting the users local admin permissions...
You'll need to take ownership of the folders and then set the permissions as needed. Properties->Security->Advanced...->Owner. Try it with a test folder first.
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