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  1. sullyin

    Station Report

    Were you able to use the Conversion utility at Pepe dog or GH Trout? I have tried both and get runtime error...
  2. sullyin

    DNB Conversion Utility? Anyone?

    I need to run a DNB Conversion from a Nortel PBX asap. I tried using the GHTrout utility, but I receive a Run-time error.. Does anyone have an idea of what the error is? I have Office 2010 and Win 7..Or does anyone have another Conversion Utility resource I could use? I used to run a DNB and...
  3. sullyin

    1140E

    dlesap: I found it in the docs. Thank you very much! I will have my customer try this pword. Will advise if it does the trick! :)
  4. sullyin

    1140E

    No. I have a customer trying to install one and he says when he powers it up, it asks for an Admin pword? Any idea? I looked thru docs, but didn't see anything relating to that. Thank you!
  5. sullyin

    1140E

    Does anyone know the default pword when installing a 1140E telephone? Can't find it anywhere in the docs. Thanks.
  6. sullyin

    ABILITY to BLOCK INCOMING # TO OPT 81C?

    Thank you for the detailed info. One more question. Does every call have to come in thru the Symposium first. Customer has Primes. Thank you.
  7. sullyin

    ABILITY to BLOCK INCOMING # TO OPT 81C?

    They do. What's the procedure thru Symposium? Thank you very much!
  8. sullyin

    ABILITY to BLOCK INCOMING # TO OPT 81C?

    Does anyone know of a way to totally block an incoming 10-digit # coming in to a PRI on an 81C? I have a Large Account customer getting annoying calls they don't want. I'm told from the Telco side there is no way to prevent it from them, but how about coming into the PBX? I thought of IDC...
  9. sullyin

    Call Pilot User Archive

    Having a bit of trouble attempting to do a User Archive of mailboxes. I can set it up just fine, and run it, but then when I go to Restore it and do a View, there is nothing there. When looking at the Event logs, it tells me that the Archive Search filter was invalid. Any clues on this,one...
  10. sullyin

    RAD NOT PICKING UP ON PARTIAL PRI

    Is your issue specifically that you cannot even "connect" to the RAD? Or can you connect and then see no data? Tks.
  11. sullyin

    RAD Remote Access Device Issue

    Update: No, no solution yet. We can connect just fine to the RAD unit, but can't see any data. Nortel/Cisco/my Company working together with Customer now. WDY - are you having this issue? Tks.
  12. sullyin

    Call Pilot Satellite Location

    Thanks John. 1. Ncos of CP ACD Agts is "0". 2. RPL in the Mailbox Class is set to On Switch where "1" is allowed, which is my CDP - DSC to the Remote Site. 3. I can try taking out the "1" as the DSC and put the full Test DN of 3 digits as the DSC and try that. (3 digit dialing on the PBX)...
  13. sullyin

    Call Pilot Satellite Location

    Call Pilot Message Networking Question: Have a CP 2.01 Local Site and have a Remote Site working off the Local site. Problem: Cannot reach Remote users with Dial an Extension. Can dial thru CDP over Tie line to remote site just fine and reach extensions that Hunt and Forward to Voice mail...
  14. sullyin

    Call Pilot App Builder 4.0

    That's exactly my issue when I tried to open and edit the Applications. Please let me know what Nortel comes back with. Please advise Nortel you've heard of other companies across the region that are having the same issue with CP 4.04. I also have the latest 4.0 App Builder loaded, cause...
  15. sullyin

    Application Builder

    From my expereince, Sandmyl's answer is right on!
  16. sullyin

    Application Builder

    Please provide some more info or Screen Shot your Application Flow and send it to the site so we can see how you have it built. Are you using Express Msging to Mailbox? or Call Transfer? Are there menu choices? Thanks.
  17. sullyin

    Call Pilot App Builder 4.0

    To TelcomATSS: The issue is not resolved. My Company Tech Support can get in but use PC Anywhere most of the time. I'm going to load PCAnywhere asasp and see if I have any issues with accessing CP Applications that way. have always used Dial Up Networking to access my Call Pilot's...
  18. sullyin

    Call Pilot App Builder 4.0

    Jack Oldman: Thanks for the reply. I now have the latest and greatest APP Builder 4.0 Pep loaded on my IBM Laptop. Are you saying that I also have to load that CPManger Pep that's out there on my Laptop as well? I'm still having issues opening up App Builder Applications. I can connect to...
  19. sullyin

    Call Pilot App Builder 4.0

    Thanks to all for the replies. I will double-check , but I'm pretty sure we already have the SU01 and SU04 loaded.
  20. sullyin

    BCM the difference between SIP trunks and H323

    What forum would I go to for the answer to Stevedot's question? thanks.

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