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Hi everybody! I'd like to know if you have experienced this issue with the 1608 IP Phones. It's not a common thing, but sometimes a phone has its display pixelated. A reboot is enough to correct the condition, but I'd like to know what causes this. The phones are registered to an Avaya Aura CM...

To me, it looks like they are losing connection with the main server. It may be because a network issue. How many registered telephones do you have? Is there any telephone that remains connected even when the majority isn't? Best regards.

Hi, everybody! I am having an issue with a Polycom SoundStation IP 7000 that is registered to an Avaya Aura Session Manager 8.1. It is capable of making or receiving calls without a problem but, if I start a call from this Polycom to another station, and I decide to hang before having an...

Hi @dialtonebone This is a capture. 16:55:41 TRACE STARTED 03/09/2023 CM Release String cold-01.0.890.0-26095 16:55:44 active station 3708 cid 0x1e1e 16:55:44 G711MU ss:off ps:20 rgn:1 [172.31.144.91]:3698 rgn:1 [172.31.183.14]:2056 16:55:47 dial...

Hi everybody! We have an issue with some desktop phones. We have an Avaya Aura CM 8.1 solution, and we have IP Phones 1608 among others. Lately, we have been aware that some IP Phones can't dial outside of the network. I am talking aboout stations that used to work fine, but suddendly began to...

Hi kyle555! The new B179 finally registered. Why? I don't know. I simply stopped trying before the weekend and, when I arrived this morning to the office, the B179 was registered. I knew it was well programmed, but I don't know what happens with the server. I think I will ask AVAYA for some...

This is the same B179, and the only change I make is the DN number 7439 or 5251. One is not registering, the other one does.

Hi everybody! I have this issue. We have an AVAYA AURA 6.0 COMMUNICATION MANAGER. There are many stations using a B179 SIP Conference working just fine. I need to add another station, but the B179 is simply not registering. But the weirdest thing is that, if I set up a profile of an existing...

Thanks smokinjoe2938! The system has three options for "reset system": System recovery level ´1´(WARM), ´2´(COLDII), ´4´(REBOOT). I've tried all of them but the problem persists. It's kind of a random issue. A user may hang up and the dial tone is OK, even the voice quality once the call is...

Hi everybody. We have an AVAYA AURA Release 6.0 and after an electrical failure, we have this problem. When a user hang up the dial tone sounds distorted. If you dial your number, intercom or through the Central Office, the quality of the audio is the same, I mean, distorted. But it happens 90%...

By the way, this is what I got in CEQU CEQU MPED 8D TERM REMO TERD REMD TERQ REMQ SUPL 008 012 028 N064 N080 V100 SUPC SUPF DDCS DTCS XCT 000 016 TDS * 000 * 016 CONF * 001 * 017 MFSD * 000 * 016 APVL DTI2 002 003 004 005 018 019...

Hi everybody. I would like to know how to delete a DTI Loop. The equipment is a CS1000M and the release is 4.5. I have done this: LD 60.- DISL 4 LD 60.- DISL 5 Both loops are on the same CARD. LD 14.- OUT 30, TN 4 1 LD 14.- OUT 30, TN 5 1 Both Loops were part of a Route with 4 loops. This...

Hi everybody, I got this problem. When I try to login to the TM 3.0 Web Browser, the page simply doesn't get opened. If I use intentionally a bad password, I receive a message about it (Bad password), but if I use the right password, the very next page simply fails to open. I'm using Windows XP...

I've opened the BCM Monitor from START/PROGRAMS/NORTEL/BCMMONITOR. But I also did it from the Element Manager/Administration/Utilities As a fact, it was working fine. I also disabled the firewall on my laptop. But the problem persists. I can use the softphone on those BCMs, I can use the...

Hi everybody, I got this problem recently. I can't connect to the BCM using BCM Monitor. I can use the Element Manager, and make changes to the Configuration, but just as I connect to the BCM immediately I get disconnected and it reads "Trying to reconnect" but it doesn't. We haven´t changed...

Hi Trvlr1. No, someone else suggested the same. I have been tryin' with the mute on, using the speaker or even the handset, but it's the same thing. I have to say that the 99% of the attempts fail, but suddendly, one of them is succesful. Thanks again!

Hi John Poole, thanks for taking a time to read this thread. I've made the change you mentioned but I still have the problem. We have other PBX with the same release version, the same type of trunks and they don't have the problem when dialing to this number. We have compared the programming...

I forgot to mention that analog telephones can dial the same number and password over the same digital trunks and these calls are always correct!...the problem is a combination of a M390x telephone, the digital trunks and the telephone number of the audioconference service. Thanks!

Hi everybody. I'm having this curious problem when dialing from our digital phones (M390x). We have 5 digital trunks, each one connected to a DTI2 card. Everything works fine, except when we use an external audioconference service. I will explain. Some of our users need to dial an external...

Hi everybody I have a BCM 400. I use the name tagging for speed dial numbers. If I use this feature I can see the name assigned to the telephone number in my set's display, but if I use redial after I dialed that same number a message "Hidden Number" is displayed. How can I modify this?