B179 not registering at all

[BlackCuervo]

Hi everybody!

I have this issue. We have an AVAYA AURA 6.0 COMMUNICATION MANAGER. There are many stations using a B179 SIP Conference working just fine. I need to add another station, but the B179 is simply not registering. But the weirdest thing is that, if I set up a profile of an existing and working station, it gets registered.

B179 is being programmed as DN 7439. It exists as an endpoint (Elements) and as a user. When the B179 is being restarted, it doesn't get registered.

LOG as DN 7439

Feb 11 09:06:30: Requesting restart
Feb 11 09:06:30: INF: ctl: Exit request
Feb 11 09:06:30: INF: mmi: Exit request
Feb 11 09:06:31: INF: sip_manager: Shutting down the SIP stack
Feb 11 09:06:31: INF: Unregistration sent
Feb 11 09:06:31: INF: <sip:5251@172.31.128.19;transport=tcp>: unregistration success
Feb 11 09:06:32: INF: main: exit 1
Feb 11 09:06:32: Need Restart
Feb 11 09:06:36: INF: sip_manager: ua_cfg.nameserver_count = 2
Feb 11 09:06:36: INF: sip_manager: ua_cfg.nameserver[0] = 127.0.0.1
Feb 11 09:06:36: INF: sip_manager: ua_cfg.nameserver[1] = 127.0.0.1
Feb 11 09:06:36: INF: sip_manager: ua_cfg.outbound_proxy_cnt = 0
Feb 11 09:06:36: INF: pjsua version 1.0-trunk for arm-926-linux-gnu initialized
Feb 11 09:06:37: WAR: Failed to send Request msg REGISTER/cseq=54225 (tdta0x328968)! err=120099 (Cannot assign requested address)
Feb 11 09:06:37: WAR: SIP registration failed, status=503 (Service Unavailable)
Feb 11 09:06:37: ERR: Unable to create/send REGISTER: Cannot assign requested address [status=120099]
Feb 11 09:06:37: INF: sip_manager: Setting codec G722, prio 4
Feb 11 09:06:37: INF: sip_manager: Setting codec PCMA, prio 3
Feb 11 09:06:37: INF: sip_manager: Setting codec PCMU, prio 2
Feb 11 09:06:37: INF: sip_manager: Setting codec G729, prio 1

Then, I simply change the Account Name from 7439 to 5251 (DN 5251 is a previously working B179) and it gets registered!

Feb 11 09:07:42: Requesting restart
Feb 11 09:07:42: INF: ctl: Exit request
Feb 11 09:07:42: INF: mmi: Exit request
Feb 11 09:07:42: INF: sip_manager: Shutting down the SIP stack
Feb 11 09:07:43: INF: main: exit 1
Feb 11 09:07:44: Need Restart
Feb 11 09:07:48: INF: sip_manager: ua_cfg.nameserver_count = 2
Feb 11 09:07:48: INF: sip_manager: ua_cfg.nameserver[0] = 127.0.0.1
Feb 11 09:07:48: INF: sip_manager: ua_cfg.nameserver[1] = 127.0.0.1
Feb 11 09:07:48: INF: sip_manager: ua_cfg.outbound_proxy_cnt = 0
Feb 11 09:07:48: INF: pjsua version 1.0-trunk for arm-926-linux-gnu initialized
Feb 11 09:07:48: INF: Registration sent
Feb 11 09:07:48: INF: sip_manager: Setting codec G722, prio 4
Feb 11 09:07:48: INF: sip_manager: Setting codec PCMA, prio 3
Feb 11 09:07:48: INF: sip_manager: Setting codec PCMU, prio 2
Feb 11 09:07:48: INF: sip_manager: Setting codec G729, prio 1
Feb 11 09:07:49: INF: <sip:5251@172.31.128.19;transport=tcp>: registration success, status=200 (OK), will re-register in 61 seconds
Feb 11 09:07:51: INF: mmi: Account '5251' registered

Then, again I make the change to 7439 and it doesn't register.

Feb 11 09:10:29: Requesting restart
Feb 11 09:10:29: INF: ctl: Exit request
Feb 11 09:10:29: INF: mmi: Exit request
Feb 11 09:10:29: INF: sip_manager: Shutting down the SIP stack
Feb 11 09:10:30: INF: Unregistration sent
Feb 11 09:10:30: INF: <sip:5251@172.31.128.19;transport=tcp>: unregistration success
Feb 11 09:10:31: INF: main: exit 1
Feb 11 09:10:31: Need Restart
Feb 11 09:10:35: INF: sip_manager: ua_cfg.nameserver_count = 2
Feb 11 09:10:35: INF: sip_manager: ua_cfg.nameserver[0] = 127.0.0.1
Feb 11 09:10:35: INF: sip_manager: ua_cfg.nameserver[1] = 127.0.0.1
Feb 11 09:10:35: INF: sip_manager: ua_cfg.outbound_proxy_cnt = 0
Feb 11 09:10:35: INF: pjsua version 1.0-trunk for arm-926-linux-gnu initialized
Feb 11 09:10:35: WAR: Failed to send Request msg REGISTER/cseq=28592 (tdta0x328968)! err=120099 (Cannot assign requested address)
Feb 11 09:10:35: WAR: SIP registration failed, status=503 (Service Unavailable)
Feb 11 09:10:35: ERR: Unable to create/send REGISTER: Cannot assign requested address [status=120099]
Feb 11 09:10:35: INF: sip_manager: Setting codec G722, prio 4
Feb 11 09:10:35: INF: sip_manager: Setting codec PCMA, prio 3
Feb 11 09:10:35: INF: sip_manager: Setting codec PCMU, prio 2
Feb 11 09:10:35: INF: sip_manager: Setting codec G729, prio 1

What I've done in System Manager 6.3 --> Elements --> Communication Manager, was to erase the endpoint 7439 and also the user 7439. Then beggining from zero, I duplicated the endpoint from 5251. And then, I duplicated also the user from 5251. But, then again, the B179 is not registering. I even tried using a new B179, but I got the same result. Any idea of what could be missing?

Thanks in advance!

 

[BlackCuervo]

This is the same B179, and the only change I make is the DN number 7439 or 5251.

One is not registering, the other one does.

 

[kyle555]

What does a traceSM show? Is your new endpoint configured like the other working endpoints as far as SM profile and CM profile go?

 

[BlackCuervo]

Hi kyle555!

The new B179 finally registered. Why? I don't know. I simply stopped trying before the weekend and, when I arrived this morning to the office, the B179 was registered. I knew it was well programmed, but I don't know what happens with the server. I think I will ask AVAYA for some answers. It leaves me kind of confused because, even when I knew I've done everything OK, the new station didn't registered until it wanted. Ha ha! Kind of weird. But thanks for your attention.

Best regards!