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  1. notapropergeordie

    Need 9115 PSU output specs

    Never mind, I got a new one 24VDC 3A, positive on inside seems to work.
  2. notapropergeordie

    Need 9115 PSU output specs

    Does anybody have the output from the NTDR99 psu for 915 remote gateway to hand please? Needs to get to the shops before they close. my last dodgy replacemt just went and I only know its 24v.
  3. notapropergeordie

    HELP - Major Issues with 61C

    What if you make the same changes with CMDU 1 disabled?
  4. notapropergeordie

    MerMail

    TGAR on voice ports? you could try forwarding via an ACDN's NCFW.
  5. notapropergeordie

    adding a number to a hunt group urgent help needed

    When you PRT the DN (LD 20, PRT, DNB, O, enter DN and return till it prints out.)that the callers land on, is it a PLDN or an ACDN?
  6. notapropergeordie

    HUNT GROUP PROBLEM

    Also look at CFWI setting for PLDN in LD 57
  7. notapropergeordie

    Switch or Voicemail problem ??

    Have you tried disabling switch TNs/ voicemail voice ports to see if you can isolate a bad one?
  8. notapropergeordie

    Adding a DID and Ringers

    1. You need to assign a key on a digi phone as SCR xxxx. xxxx being the unused DDi number. Or assign Dn xxxx to an analog phone. 2. The SCR above is for single call ringing, SCN for Non-ringing. ( Or could be MCR/MCN for multiple call ringing) Have Fun.
  9. notapropergeordie

    Cannot make new FCR

    LD 15, FCR, NFCR YES, MAXT = One more than you have now.
  10. notapropergeordie

    Skill sets

    Well I'm no expert but..Can you get the agent concerned to note the time and the number dialled by the customer. then you can try it yourself and trace on the switch (LD 80)and/or Symposium call by call. Sure there is no default DN or NCFW routing to this agent? What does your menu choices...
  11. notapropergeordie

    cant save variables

    Thanks sandyml even emergency_gv (or emergency1_gv), Type boolean, Value False, Save comes back with "The Script Variable has failed to be added
  12. notapropergeordie

    cant save variables

    Thanks Guys. I copied & pasted scripts into text files, mostly originated from .pdf files, then again into symposium. i now have a master and a bunch of secondaries - no primaries. I'll have to get someone local to restart pc anywhere, (I think it gave up in disgust!) and check my admin rights.
  13. notapropergeordie

    cant save variables

    Trying to help out by partly populating a new Symposium over the weekend, how come it has saved my (begged, borrowed & stolen)scripts but will not save any variables? ("...has not been saved to symposium server") Also,is it normal & does it matter that the scripts were automatically saved as...
  14. notapropergeordie

    No dialtone

    try swapping the handset and curly cord with another set, i think you'll find the problem there
  15. notapropergeordie

    ACD set with Add-on Module

    ..after removing DN from any hunt group it may be in and BFS from any monitoring set.:-)
  16. notapropergeordie

    Looking for QoS guide for IP phones

    Thanks I2007, I have been asked to: "Produce a document that specifies the LAN QoS required for VoIP (for Nortel hard and soft phones) within a single location. Produce a document that specifies the LAN / WAN QoS required for VoIP (for Nortel hard and soft phones) to external locations e.g...
  17. notapropergeordie

    Looking for QoS guide for IP phones

    Does anyone know of a step by step, plain english, guide to providing Quality of Service for Meridian IP phones over Ethernet LAN & WAN? Ie easier to understand than the Nortel Publications. Much appreciated.
  18. notapropergeordie

    Call Pilot Manager rls3 password change

    I need to reset the Password for Call Pilot Manager on a RLS 3.0. I know how to do it on RLS 2 i.e. START>CALL PILOT>SUPPORT TOOLS and logging in as distributor etc, but I guess the login and password for support tools is different for RLS 3? Do you know the procedure/support tools password...
  19. notapropergeordie

    Upload Corp Directory from OTM to Switch

    HI all, Option61C 25.40, OTM2.0 Trying to upload current Corporate Directory from OTM to Switch, via ethernet,in orer to use name dialling facility. I can generate a report OK but uploading (following the manual)just doesnt work. Scheduled job gets disabled. Name dialling works but with old...

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