I'm extrememly new to working with the PBX at work, and I have two questions that I need help with.
1. The local carrier has already assigned us DID's, some of which are in use, some are not. How do I activate one of those? I know how to add a simple extension, what must be done differently?
2. Our administrative assistant wants her phone to ring when the CEO's does. The lines are already programmed to her phone and she can pick them up if she actually sees them light up (Keys 08 and 09). What do I need to add in the code to make her phone actually ring for these calls?
Any help is greatly appreciated,
Matt Williams
Maintenance Tech
Mesilla Valley Hospital
Las Cruces, NM
1. The local carrier has already assigned us DID's, some of which are in use, some are not. How do I activate one of those? I know how to add a simple extension, what must be done differently?
2. Our administrative assistant wants her phone to ring when the CEO's does. The lines are already programmed to her phone and she can pick them up if she actually sees them light up (Keys 08 and 09). What do I need to add in the code to make her phone actually ring for these calls?
Any help is greatly appreciated,
Matt Williams
Maintenance Tech
Mesilla Valley Hospital
Las Cruces, NM