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The application is Norstar Startalk (Flash?). I have an external line that comes into the building separate from the lines that are in the system. I want this line to ring to an information mailbox when no one answers. Doing this will free up a table so that I can assign another line to the...

Question: Does it matter that the prime I want to ring back to is an information mailbox that I set up (instead of a voicemail box)?

Thanks, Michelle. There isn't a conflict in the number of rings. My problem is that I set the DRT to Y, but that will make all 14 lines ring to prime. I just want one line to ring (we have a 'delicate' setup). Is there any way I can choose which line rings back to prime?

Sorry, but I don't get the same. Hunt groups is not found. When I enter configuration, I show configuration then I get: 1. Trk/Line Data 2. Line Access 3. Call Handling 4. Miscellaneous 5. System Data Under Miscellaneous, I get the background music option, and under Call Handling is the DRT...

Can anyone tell me how to make one of my lines ring back to prime?

my apologies, jerryreeve.

ty jerryreeves, but can you tell me how to get to the DRT/Prime setting? I have been through config, admin, aa, sets, and lines without success.

Hey, Have you taken a look at the Delayed Ring to Transfer (DRT) option? That's what I'm trying to do with one of my lines, but I'm having trouble remembering how to do it. What happens is, when the line is set to ring back to prime, the phone call returns to the prime set after the specified...

Hi, all! :-) I have searched high and low for instructions on how to make one of my selected lines ring back to prime. I have done it for four other lines a little bit ago, but I can't remember how to do it for the life of me. I have a selected line that I want to ring to AA (an info mbox...