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  • Users: IATEL
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  1. IATEL

    PRI Enabler

    Thanks All, I went back to the distributor and got the normal software key code and all is well. Thanks again for your responses!
  2. IATEL

    PRI Enabler

    Has anyone ever received a PRI Enabler on a software cartridge? I am upgrading a MICS and adding PRI and when I opened the box expecting to see a PRI Enabler authorization code I found a NA-MICS Rls. 7.0 software cartridge with sticker on the back that says "Norstar PRI Enabler Key Refurb". I...
  3. IATEL

    Auto Attendant thru dial calls go back to Auto Attendant

    Thanks a lot for the files curlycord. My plan was to use Voice Mail Manager to get it changed, but now I can have this option available as well. We lost access to a lot of the old Nortel docs, etc. when they recently removed everything from the Helmsman website.
  4. IATEL

    Auto Attendant thru dial calls go back to Auto Attendant

    Thanks a lot curlycord. I am looking for the patch now. I'm not sure I can still get it from Avaya/Nortel.
  5. IATEL

    Auto Attendant thru dial calls go back to Auto Attendant

    The AA is set to answer at 0 rings and the sets forward to voicemail after 4 rings. Transfer recall is set for 6 rings.
  6. IATEL

    Auto Attendant thru dial calls go back to Auto Attendant

    Had a Norstar Voicemail Release 4.0 fail last week and it was replaced and restored from backup. Everything is working except the Auto Attendant. When an outside caller dials an extension in auto attendant it will ring the phone and if the user answers it is OK. If the set is forwarded to voice...

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