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I have never worked with Pretranslation tables before. Could you give me an example or walk through it. Thanks

I was wondering if you could set the DN a phone dials when you press 0 . I need a certain block of DN's to go to a diferent operator than a seperate block. Our 2700-2799 needs to go to 2726 while the rest need to go to 2501.

Thanks, reseting the PRI's worked.

We have a 61c and a 11c connected through a csu/dsu. We did some rewiring and in the process we had to disconnect our csu/dsu from our switch and from the router its connected to. We reconnected it and we can no longer call ext.'s directly from office to office. For example. I can't dial 2000...

I have an Opt 61c and for some reason some phones in an ACD queue started making a clicking noise when they speak and when the person on the other speaks there's static.

Could you explain ANI numbers and also why we have hundreds of calls going out on this one number. Also we have records of say three calls at the same time to three different locations from the number 2300. Any internal phone fowarded to an external phone number shows up as 2300 too.

What kind of floppy's should I use to back up my 61c pbx? I've heard you should use 2mb double sided extra high density floppys but I was wondering what else you could use. Can you use high density instead of extra high density? Where can I purchase these floppy's?

2300 didn't even exist on our switch. I believe it is our starting DID number. I checked the CLID and NET_Data and it looked ok to me.

I am working on a phone that we foward to different IT department techs after hours as an on call phone. The caller ID on the techs cell phone says the number is from 2300 no matter who calls. The ext. of the phone we foward is 2888. I looked up 2300 on our switch and it was not programed at...

The phone has a rollover line on key 01. When you call her first ext. it will rollover. But when you press 0 from a menu to get to the revert DN which is the same ext. it does not rollover. I have set HTA, FNA and LHK all correctly. So it works when you dial the ext. but not from the menu. All...

I have a PC hookd up to our 61c through a serial connection. I can get to Meridian Mail but I don't know the key combo to get to the switch. Anyone know what it is or is there another alternative.

I have a 2616 phone and when the first line is busy and you press 0 from the menu to get to her phone it says "That line is busy" and go's through the menu options again. We have a 61c and Meridian Mail. We need people to be able to press 0 from the menu and make t rollover to her...

How do you take ld 30 out of the midnight routine and what else does taking it out do.

I have a 61c and I have a ext I need to foward. However the phone the ext is on is not connected so it disables itself after a while. I need the TN to always be enabled fo r the phone to foward.

Could you post an example of a correctly programmed RLI because It looks like its right on mine and I checked the FRL its set at 0 and the ncos is okay to

Actually the calls are supposed to be going through a T1 line hooked up between two CSU DSU's. So its not supposed to be a long distance call.

So do I need to program two CDP's exactly the same on both switches or different? I'm new to CDP's.

We have two offices in two different cities in the same state. One office can't call the other office at all. We want to have the office be able to dial our office by the ext. but right now they can't call us at all. We have a 61c they have an 11c. The other office can call one department in our...

I figured it out. Thanks for the help.

Also I've tried changing the revert DN to my phone and some others, it gives the same message on all of them.