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  1. egordon

    Crystal Report Drops Field

    Yes we are using the same drivers. ODBC native.
  2. egordon

    Crystal Report Drops Field

    lbass, I have moved it all around - even put it in the detail section - it just does not show.
  3. egordon

    Crystal Report Drops Field

    dgillz, Sorry - I am not using a formula. Just dropping the field in the header. And we are all using the same version of Crystal.
  4. egordon

    Crystal Report Drops Field

    LBASS - Thanks! I have two fields in the report header - the part code description and the reciepe formula description. The part code description works great - the reciepe formula description is the missing one. Both come from the Part Master. The part description is a string field and the...
  5. egordon

    Crystal Report Drops Field

    MJRBIM - Thanks for replying.. Yes everyone has the same permissions.. In fact - I sent it to my supervisor - the system admin - and the field does not show on his preview either.
  6. egordon

    Crystal Report Drops Field

    I am using Crystal Reports XI and have created a report using a stored procedure and linking it to the part master file. It works fine on my pc. I have the part number part discription and reciepe code in the header. The part number is a parameter and the part description and reciepe code are...
  7. egordon

    Verify Database Error in XI

    Good Day, I have added two fields to a store procedure and have done the verify database command in Crystal XI. I get a "The Database table "xxxxxx" can not be found. Proceed to remove this table from the report? If you answer YES - the report goes blank. If you answer NO - I get a message...
  8. egordon

    Fast Call issues

    Once you install Office 2000 you get a message that it can't get the device capabilities
  9. egordon

    Fast Call issues

    Does anyone still use Fast Call? I am using it and it works fine, or it did until I installed Office 2000. Anyone had this problem? I am running a Definity G3Si v9.5
  10. egordon

    Abandon Calls question

    Is there a way other than have a Call Center setup for each of the salespeople on my Definity G3Si - v9.5 to get an abandoned call report???
  11. egordon

    Displaying Multiple Calls with Caller ID

    I have a Definity G3Si 9.5 and use 6400 series sets. What I need to happen is when someone is on the phone and another call comes in, have the caller ID of the call stay on the display screen longer than the brief moment that it does now. Someone suggested that an INSPECT Button might work...
  12. egordon

    CentreVu Historial Data Overflow

    I am running CentreVU with my Definity G3Si 9.5. Everytime it downloads the historical data I am getting an error that the Column Data has overflowed. I have asked the vendor about this and they say it is because the agents are not logging out. I went around each night for the past two weeks...
  13. egordon

    Conference Call workaround

    Don't know about the putting two extension together, but there is hardware out there. Conference Brdiges will allow 12, 24 or more participants on the conference call, but they are VERY expensive... Might try one of many conference call companies that will allow you to use there lines with...
  14. egordon

    The phone line suddenly drop!!

    Can you isolate it to certain trunks? If it is happening across all the CO trunks, you might want to check your CO Trunk Pack. Test the card. Do you know if there has been any work by the local Telco. Lost of times, they break more than they fix. I had a problem similar to this and it ended...
  15. egordon

    G1 DS1 Dropout

    Is this a new problem on an exsisting T1 or a new T1? You might try looking at the programming on the T1, example AMI vs B8ZF.. If the setting with telco and PBX don't match, there could be a sync error.. I have seen it.. This usually happens when alot of traffic is on the span. Looks and run...
  16. egordon

    No number ID to be sent!?

    You can always block the number on an ISDN T1 with a feature access code. We use it all the time for collections.
  17. egordon

    Mis-Routed Calls on CO trunks

    BellSouth onsite today with test set and a test set in the CO. We were able to trap the digits being out pulsed from the CO. There was duplication of the first digit between the CO and my site. I will update once the network guy comes onsite on Wednesday. Thanks for all that have replied.
  18. egordon

    Mis-Routed Calls on CO trunks

    I tried this and did not have any luck in figuring anything out. If there are any more suggestions please post. Thanks!
  19. egordon

    Mis-Routed Calls on CO trunks

    Help!!! My company recently replaced our G3siV5 with a G3siV9.5. Everything is great, except that now calls comping into the switch via two CO trunk cards over ground start trunks are being mis-routed. The calls are being answered via a vector with an announcement board. We are using 3 digit...

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