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Hi, I do have the same problem. All printers suddenly disappear. If you log off all sessions and logon again, the printers are mapped again. The gdi32.dll file is newer because it is installed by citrix, this is not the file that comes with windows 2000. I 've noticed that the printers do NOT...

Hi, This seems a network problem to me. I had this once before. Check your network settings. Be sure that all setings, regarding speed and duplex, are the same on both the servers and the switches. Putting a card in full duplex and the switch in auto, is resulting in a half duplex setting...

Hi, Check if the cat files are merged in the database. If you find CAT files in the install directory\temp (normally c:\program files\computerassociates\Arcserve\temp), this means that the database is not up to date. If this is the case, try to restart the database engine. If this doesn't...

The patch qo06202 or qo13760 has nothing to do with this problem. This is a fix for bricks level backup. The problem occurs only if the information store has been included in the job. The exchange backup agent has been setup correctly: a disaster recovery works.

I did some test: If I select or deselect some folder or files and submit the job, there is no problem. If I include the Information Store in the job, Arcserve disappears when submitting the job. It works with bricks level.

Copy of Outlook 2000 should work.

The Arcserve Browser must be installed on a on a server in the domain, or in a trusted domain. I assume it's a w2k domain. The Exchange resource kit must be installed on the machine where the Arcserve manager is running, if this machine does not have the Exchange client (or the exchange...

Hi, Maybe this will help you, Browse to the WindowsNT/Windows 2000 Agents Point to exchange server agent, right click and select Modify Agent. Remove the '_IP', after the servername. I hope this will solve your problem, please let me know.

I already applied this patch. I recopied the ASM_DT.dll The problem still persist. I verified the eventlog/applications: no Dr Watson.

Hi, I am using Arcserve2000 SP3 on W2K SP2 with all the latest patches till today. I change the security settings on the exchange backup agent for bricks level backup. After pressing 'run/schedule'. The job is validating but at the end, Arcserve disappears. If I restart the Arcserve Manager...

It's just a CRC check. The hardware is a CPQ DL380. The Ultrium is connected to the embedded Smart Array controller 5i Bart

A backup with the HP Ultrium library has a thoughput of 1200MB/Min on the local server. If I do a verify (scan media contents), it's throughput is only 24MB/min.