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  1. xtreme69

    Live call stats for ACD

    I would like to know if there is a way, via either the 3COM native software or 3rd party software of some kind, to show live statistics on the current ACD queue. My problem is that my reps, especially when they are overwhelmed during very busy weeks, do not have any idea of just how busy they...
  2. xtreme69

    ACD Announcements on NBX V3000

    OK all done with that, I unfortunately couldnt find a solution other than rebooting the system, but hey its fixed now.
  3. xtreme69

    Disabling analog port for outbound

    I'm sorry, I'm sure this is a simple question but I'm very green to phone systems in general. How can I disable, or can I disable, an analog line port from being used as an outgoing call line? I don't want it to be used in the pool of lines available for making outbound calls, so it only...
  4. xtreme69

    ACD Announcements on NBX V3000

    Just brought the system up yesterday, and the announcements (2) I had for my ACD groups were working fine. This morning they were as well, but I began to receive calls from on the road employees notifying me that it was just "ringing". Upon testing, I confirmed that it was indeed only ringing...
  5. xtreme69

    CSV Woes

    If it's a small file, couldn't you just parse the file character by character, storing each element into an array. After each comma, you could always test to see if the first character in the next element is '"', and if so, set a var true so that now your ending element character becomes '"' as...
  6. xtreme69

    PHP, MS SQL, ntext field problem

    Great! Thanks so much for that jpadie, I have spent a bunch of time searching the web for a solution, and this appears to be working perfectly. An extremely simple solution as well, which is bonus. Thanks again.
  7. xtreme69

    PHP, MS SQL, ntext field problem

    The error I get is: Unicode data in a Unicode-only collation or ntext data cannot be sent to clients using DB-Library (such as ISQL) or ODBC version 3.7 or earlier. This error occurs when running any SELECT query that attempts to pull an ntext field. I am using the mssql functions in PHP to...
  8. xtreme69

    Problems with ntext fields and PHP

    Error I receive: Unicode data in a Unicode-only collation or ntext data cannot be sent to clients using DB-Library (such as ISQL) or ODBC version 3.7 or earlier. I receive this error when trying to process any SQL statement that is trying to retrieve an ntext field. I am using the mssql php...
  9. xtreme69

    Tab Control Image Display Color Depth

    Is anyone aware of why the tab controls .BMP and .ICO display is limited to 16 colors, but similar things like command buttons seem to be able to display 256 color images? It's not that big of a deal to me, but if there is a way around this, or news that later versions may include allowing...
  10. xtreme69

    Update subform source programatically

    Just trying to update my subform source to reflect tables. Nothing complicated. table_list.SourceObject = blah Problem is, I'm not so sure what the "blah" part is supposed to be. I've tried [tables]![table_name], table.table_name, etc...but no luck, I'm just burnt out tonight and blanking...
  11. xtreme69

    Margin settings keep changing back

    Hah! It is Access 2000, and it appears that was the problem as well. Thanks much, you just saved me a few hours of banging my head against the wall.
  12. xtreme69

    Margin settings keep changing back

    I've made a simple report up for a label printer, 1.5"x4" labels. I'm not concerned with margins on this at all, and would be happy if they would just disappear completely, but I'm having some issues. I've found that in its current form, the report looks nice with margins set at...
  13. xtreme69

    Terminal Server - Remote printing

    It's been my experience that the driver versions have to be exactly the same in order for this function to work. In other words, if I have a June '04 driver and a December '03 driver for the same model printer, it won't work. Even though the drivers are probably near identical, they aren't...
  14. xtreme69

    Terminal Server - Remote printing

    Howdy folks, here's what I'm trying to do: In the past, I have handled all of my TS connections as XP to XP. When using XP to XP, driver issues for the remote printing were minor. I just made sure I had the same version of the driver on both the machine acting as server, and the client, and...
  15. xtreme69

    TransferSpreadsheet, can I export a query instead of a table?

    Thanks everyone. rbowes answer is what I was curious about, I hadn't tried putting the query name in place of the table argument and was wondering if it would work. I'll try now that I'm back from lunch. As far as appending quuerydef's to a temp table goes, I've tried to stay away from that...
  16. xtreme69

    TransferSpreadsheet, can I export a query instead of a table?

    Want to export the results of a query, not a table, to Excel. Is there a method I can use besides TransferSpreadsheet that will do this, or does TransferSpreadsheet support this and I just don't know it? Thanks for the help in advance.
  17. xtreme69

    VB ODBC Connect String too SQL Server 2000

    Damn you're good! Thanks a ton for the help, really appreciate it.
  18. xtreme69

    VB ODBC Connect String too SQL Server 2000

    Btw, changing the "#" over too "'" worked great. And thanks also for the tip on the getDate() function...I'll get myself converted yet ;)
  19. xtreme69

    VB ODBC Connect String too SQL Server 2000

    Thanks guys, I'll be sure too try an isolated call with date restrictions using what you've told me (I've already made sure that at least "SELECT * FROM Workorders" works fine on it's own). Problem is both the date restrictions and the Instr() part of the statement seem too be causing...
  20. xtreme69

    VB ODBC Connect String too SQL Server 2000

    Btw, pardon the misnomer in the subject, I'm a little frazzled today with this stuff :)

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