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Thanks to everyone for your suggestions. I've issued a suitable directive to the user and tweaked the autosave. Hopefully he will remember what to do. Geoff

Thanks lionelhill - I have wondered about this, although it's quite difficult to open Word and then alter the Windows focus without the screen changing in some way. I'll quiz the user about the way he works. Thanks macropod - if the overtyping effect occurs, it appears that the 'undo' function...

Thanks for your reply. It's the fact that there is no 'undo' available that makes it all so odd. Unfortunately I don't think he's up to learning a app, but thanks for the suggestion. Geoff

I have an elderly friend who sometimes 'loses' the text he has typed into Word (2003). When this happens there are no paste or undo options available. I have generally assumed that he has accidentally invoked a hotkey function of some kind, but I really cannot identify one that might have this...

Hi Guys Thanks for keeping the thread going. I've had to put the problem on hold because of other commitments. I'll try to take another look this weekend. Like you, K1203, I find it difficult to believe that it is the hard drive, because it seemed to find files when I first investigated it...

Thanks again for your replies. The situation has taken a peculiar turn. I created a paragon recovery cd from another vista pc and tried it on the hp. It booted fine and I was able to examine the vista partition - it seemed ok. Next I got hold of an XP install disk and booted that - it all...

Thanks for staying with the thread. I should have said that the system goes through the " windows is loading" process before the plain blue screen appears. Also that the cursor is active in the sense that it moves with the mouse but nothing else happens except the HDD light flashes. I've...

The machine starts the boot process, produces a plain blue screen with the cursor arrow and then does nothing else, although the disk light flashes from time to time. If I try to boot into safe mode, the list of files appears as though it is going to work ok. Then the black screen with 'safe...

Thanks BBB and Linney for your responses. I've had to back-burner BBB's suggestion, as I cannot boot the PC into anything other than a blue screen with a cursor. F10 opens the bios screens. The order process for replacement disks is a bit unreliable, but I just managed to complete a...

Is there anyone out there (uk) who has a recovery disk for a HP s3370 or who knows how I might get round the problem. Using F11 doesn't take me to the recovery screens, and yes I acknowledge I should have created the disk on day 1. If I could boot it with, say, a linux disk, would it be...

Thanks for your reply Struggled some more for a couple of weeks then succumbed to a reinstall. Geoff

I recently acquired sysguard 2009 on my XPHOME system - I don't know how, as AVG was up to date at the time. Having cleared it out, the dhcp service and various other related service wouldn't start, giving various dependency issues. Ipconfig also produced the 'internal error' message. I reset...

I am fairly conversant with Coreldraw and am now on version 11. I use it to publish newsletters to pdf using normally without any difficulty. Now I find that lines similar to the gridlines in Coreldaw appear on the pdf page, even though I have hidden the gridlines in the Coreldraw file. Does...

After looking back at past threads, I downloaded the linux admin password 'fixer' and have been testing it on a system that has several administration accounts. I've tried different varieties of password such as all lower case, all upper, all numerals etc, but it doesn't work. Following the...

Have you given 'everyone' full access via the security tab? Regards Geoff

I'd like to join the club, even though I can't contribute much. I've got a home network with a WinXP host running analogx proxy serving win98(FE) and WinME clients. Both clients exhibit the Google problem. Most other sites work ok, including online banking, but occasionally I find a site that...

Thanks for a prompt reply, mapleleaf. The Company I work for is very reluctant to use the kind of software you've pointed me to, so I'll probably have to try some of it 'offline' first. I'll definitely post back when I've done some investigating. Regards Geoff

I have a user with a number of Internet Explorer (v6) icons on the desktop. When an icon is invoked, IE opens with the address window blank. However, an IP address appears in the bottom destination panel. Eventually the search times out with the usual error message. At this point, the...

Looks like it's the MS Local test Manager. Is the machine running some kind of proprietry database? If it's not needed, you'll have to find out what is starting it up. Regards Geoff

I have a user who currently has a number of Word files stored on his desktop. He insists that they must be there for convenience. Occasionally when he opens one of these files, Word sees it as read-only and subsequently won't save changes. I've monitored the situation with SMS. It seems that...