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We have just surplused an 8.8 Logger (72 channel) and matching CLS. Is anyone interested in these, possibly for spare parts? Both units less than 4 years old & were fully functional when removed from service Feb. 1, 2006.

Is it possible to have busy indicators for logged-in agents? Currently running S8710 with CM 3.0. If I set a busy indicator for an agent, it will flash when the agent is calling me, but will not light solid when the agent is on a call. Any help would be greatly appreciated!

Hope your fix does better than mine. One of my DVD drives locked up again with the message "internal error" after NICE loaded this update. Waiting for Tier III now.

DWALIN: Thanks for the info. I will ask our B.P. about 3.0.1. When was this released & do you by any chance have release notes from AVAYA @ what was fixed? Also, we do not have an EMMC server nor are we utilizing this feature.

We have already performed multiple resets & interchanges with no change in the problem.

We just upgraded from a G3R running 9.5 to dual S8710 running CM 3.0, update 340.3, with IPSI HW 12, FW 22. All users are now experiencing intermittent problems with slow transfers and dial tone. Examples: Normally when one of our attendants (using CallMaster 5 sets) transfers a call to a...

We are in the process of taking bids to upgrade our switch from a 9.5 G3R with 9031 TransTalks to an S8710 with IP 3626 (SpectraLink) sets. Would anyone like to offer any reviews of the 3626 sets? Specifically interested in: Reliability of sets. Seamless handoff from one access point to...

We ordered a Call Master VI from our Business Partner to test but the set did not come with the software needed to control it from the P.C. Is this software available as a download from Avaya or is it an expensive R.T.U. item? I could not find it on their web page. Thanks for any help that...

Tripoth: I am a collector of cord switchboards & would be VERY, VERY interested in learning about this particular board especially where it is located *AND* how I could get my name on the bottom of the switchboard so that when it hits the dumpster I can dig it out! If you wouldn't mind, could...

Mikeydidit: Thanks again for your help. I keep hitting the same brick wall as well. Do you think that tenant partitioning might be an option? I tried some tests with this but never got real far. I wonder if on a partitioned system ALL parked calls always get music source 1? NCPHONEMAN....

Mikeydidit: Thanks for the info -- I tried this & it works fine for held calls, but not for parked calls. I need to find a way to return silence on parked calls. Can you think of anything else that I could try?

Is there a way to stop Music On Hold on selected parked calls? Current configuration: Definity G3R, Release 9.5. Current need: Keep Music On Hold when 95% of our stations park calls -- stop Music On Hold when the other 5 % park calls. I have found were on COR you can alter MOH, but this is...

I have tried every combination of this setting & still get the name of the RONA VDN. It appears that once a call RONAs it ignores this setting. Can you think of anything else that I can try?

What are the settings so that the original VDN name will appear on agents sets even if the call has been RONAed? We are using a G3R switch with release 9.5 software. An example of the problem: Call routes via VDN # 1000 with the name of "ABC Company" to hunt # 1. An available agent gets the...

Thanks for the info -- unfortunately, we must have zero down time. My plan is to change all DNIS from four digit in the 4,000 range to six digit in the 500,000 range. I plan to have both the old & new DNIS programmed, have our LD carrier make the change, test, then remove all 4 digit VDN's...

We currently have a G3R, release 9.5 and need to increase from 4 to 6 digit DNIS. I know how to change the dialplan, but I didn't know if the PRI's will need any modifications AND/OR if the PRI's will allow both 4 and 6 digit DNIS' at the same time. If anybody would care to offer any...

When I checked my history this morning, I discovered that INADS had called into my switch last night and issued the following command: "GO TCM". What does this command do? Should I be worried? Thanks for any insight that "the group" might have!

We have proven this problem on four different types of sets/equipment. Another point I forgot to mention, the C.D.R. record for both calls is correct.

We have discovered that calls to analog sets display the wrong caller I.D. number. Here are the particulars: Definity G3R, 9.5 software. Two analog sets, extensions 3001 and 3002, set type of "callrid" with call coverage from 3001 to 3002 if 3001 is busy or active. If two calls are presented...

I tried that once by mistake & the session went crazy. ASA even advises to press "F7" at the terminal type.