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  1. lopes1211

    ASA Import Question

    Just include the new. Existing will not be deleted.
  2. lopes1211

    How is CMS HA Setup?

    My understanding is that CMS HA is more or less just 2 stand-alone instances with the admin-sync tool pushing credential data and on-demand reports between the two. How/where does that initial config of primary vs secondary take place? I see reference to needing a file "acms admin-sync (HA...
  3. lopes1211

    virtual appearance on J179 SIP

    You cannot make a bridged appearance of a virtual station type as there are no call-appr to bridge. It must be some other type other than "virtual". -CL
  4. lopes1211

    AVAYA TN793CP PORTS ISSUES

    Translations are in the server/processor. You can just hot swap the TN793. Of course those 24 stations wont work while the card is removed. -CL
  5. lopes1211

    how to find total number of PRI's

    Also "list config ds1" -CL
  6. lopes1211

    Avaya CM Emergency Location Ext on the Station

    It seems like you're getting twisted up trying to circumvent the whole point of ELIN's. Read through the docs. Some highlights: 1. You do not need a unique ELIN for every phone. 2. An ELIN just needs to be a functional DID and an unregistered station needs to be built. You can make 4444...
  7. lopes1211

    Avaya CM Emergency Location Ext on the Station

    You would need to use another extension as it's all dependent on the pub-unknown 5555 - uses main number in pub-unk <- already setup dummy station 4444 - uses 1-xxx-xxx-5555 in pub-unk use 4444 as the emergency ext on station 5555. and emergency calls will outpulse 1-xxx-xxx-5555 -CL
  8. lopes1211

    SIP Trunk on CM7... Can it be done?

    Highly unlikely and you would never want to do that anyway. -CL
  9. lopes1211

    SIP Trunk on CM7... Can it be done?

    Sure, you'll just need an SBC to interface between the SIP provider and your SM or CM. -CL
  10. lopes1211

    Routing the same number differently, depending on the calling phone's Location in CM

    Can you use aar digit conversion? 1000 = loc 1 operator 2000 = loc 2 operator .....etc change aar digit-conversion 0 location 2 Page 1 of 2 AAR DIGIT CONVERSION TABLE Location: 2 Percent...
  11. lopes1211

    Loading CM10.1 - ESXI Question

    Did you ever get this straight? After you made your host file change, were you able to ping that fqdn and get a reply? I just did my 1st 10.2 here and it was the same old nonsense just needing the CN name in the vmware cert to match the name you are entering into the PLATFORM setup in SDM...
  12. lopes1211

    Loading CM10.1 - ESXI Question

    Look at security in esxi host (or vcenter if controlled by vcenter). Find the CN name in the cert. SDM must be able to resolve this name to an IP to create a "platform" -CL
  13. lopes1211

    Avaya Routing question- Urgent

    At the bottom left of page 2 on the station form....there is an Emergency Location Ext. This is where you set what is out-pulsed to 911 calls. -CL
  14. lopes1211

    Avaya Site Administrator for Avaya CM 10.1.3.5

    Avaya just released the install doc for PSA. https://support.avaya.com/css/public/documents/101087822 Inside the install doc is a link to download the software. https://provision.avaya.com/pvn/psa%202023_1%20Installer.zip -CL
  15. lopes1211

    Avaya Site Administrator for Avaya CM 10.1.3.5

    1st I'm hearing about PSA. Anyone have any info on features, release dates, etc???? Free like ASA or subscription like traditional Provision? -CL
  16. lopes1211

    Export CM 6.3 patch from active duplex server

    The existing server likely has it in /var/home/ftp/pub . Use winscp to copy it out to your laptop. -CL
  17. lopes1211

    Export CM 6.3 patch from active duplex server

    How do you PM here? -CL
  18. lopes1211

    avcommonos Group removed during filesync

    Anyone have any fixes as to why the avcommonos group membership does get added/maintained with an ESS/LSP filesync? If I add the avcommonos group to a user via the CORE SMI and do a save trans all, the group membership does not exist in the LSP/ESS. If I manually add the avcommonos group...
  19. lopes1211

    9408 digital phone used for Agent

    Sounds like you have auto-answer setup on the agent ID but you do not have the headset button on the phone active to accept the call so the system will not allow you to go auto-in. activate the headset on the phone or remove auto-answer from the agent ID -CL
  20. lopes1211

    CMS Schedule Based Skill Changes

    A timetable will easily do this. It just records the exact CMS change and then lets you define when the system should repeatedly implement it at a specific time on certain days/week/month/etc.. Usually when I see a request like this from a customer though, I try to figure out more about what...

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