Morning All,
I have a need to create a script to automatically Add/Remove skills from agents based on time frames.
Example
8am add skill 123 to agent 123456
10am remove skill 456 from agent 56789
Please let me know if this is possible and how to achieve this
I have a need to create a script to automatically Add/Remove skills from agents based on time frames.
Example
8am add skill 123 to agent 123456
10am remove skill 456 from agent 56789
Please let me know if this is possible and how to achieve this